[Support] Add SaaS provider IP restriction use case to error 1034#30816
Merged
Conversation
Expands the error 1034 documentation to include: - Restructured as 'Common causes' with two scenarios - Original cause: pointing to reserved IP addresses like 1.1.1.1 - New cause: SaaS provider IP restrictions for Cloudflare for SaaS users - Resolution steps for SaaS provider configuration issues Addresses SPM-1929
nikitacano
approved these changes
May 15, 2026
asomaiah-cf
approved these changes
May 15, 2026
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
3 participants
Add this suggestion to a batch that can be applied as a single commit.This suggestion is invalid because no changes were made to the code.Suggestions cannot be applied while the pull request is closed.Suggestions cannot be applied while viewing a subset of changes.Only one suggestion per line can be applied in a batch.Add this suggestion to a batch that can be applied as a single commit.Applying suggestions on deleted lines is not supported.You must change the existing code in this line in order to create a valid suggestion.Outdated suggestions cannot be applied.This suggestion has been applied or marked resolved.Suggestions cannot be applied from pending reviews.Suggestions cannot be applied on multi-line comments.Suggestions cannot be applied while the pull request is queued to merge.Suggestion cannot be applied right now. Please check back later.
Summary
Expands the error 1034 documentation to include the SaaS provider IP restriction use case.
Problem
Customers using SaaS providers that leverage Cloudflare for SaaS may encounter 1034 errors when their domains are not properly configured with the provider. The current documentation only covers the reserved IP address scenario (pointing to
1.1.1.1).Solution
Updated
/support/troubleshooting/http-status-codes/cloudflare-1xxx-errors/error-1034/to:The documentation intentionally does not mention internal feature names and instead guides end users to verify their configuration with their SaaS provider.
Ticket