Day To Day
Day To Day
Day To Day
WebOffice is a administrative, server and network tool where it can used by multiple users. Good for IT helpdesk
A work management system with work order recording, shift activity logging, and timesheet tracking.
AI IT helpdesk agent for employee support, access requests, device issues, and incident triage.
AI-powered system to analyze and structure IT helpdesk tickets (classification, prioritization, troubleshooting).
Tier 1 helpdesk lab: osTicket on Linux, integrated with Active Directory, with four end-to-end case studies.
Web-based Internal IT Helpdesk Ticket Automation System with ticket submission and admin dashboard.
Cloud-based IT Help Desk chatbot using AWS Lex, Lambda, Cognito, Lex Web UI and Twilio (SMS & WhatsApp)
IT-HelpDesk Project is a full-stack IT service management portal designed to streamline technical support and administrative workflows. Developed using Laravel and React, it automates ticket lifecycles, provides real-time status updates through Reverb, and generates high-fidelity performance reports and official PDF documents.
Sistema corporativo para gestão de ativos de TI em Python (Flask), estruturado para ambientes Linux com deploy via Apache (WSGI) e Systemd.
Active Directory home lab demonstrating Windows Server administration and Help Desk troubleshooting.
🤖 Build a responsive IT Help Desk chatbot using AWS Lex for efficient support with features like password resets and network troubleshooting.
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