A hubot script for tracking any webhook events from the Freskdesk support tool
See src/freshdesk-ticket-notifier.coffee for full documentation.
In hubot project repo, run:
npm install hubot-freshdesk-ticket-notifier --save
Then add hubot-freshdesk-ticket-notifier to your external-scripts.json:
["hubot-freshdesk-ticket-notifier"]hubot>> [Freshdesk] #123 (★★☆) - Ticket created. http://example.freshdesk.com/tickets/123