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WebClient service

ernolf edited this page Aug 15, 2026 · 1 revision

🧰 WebClient service

Everything NcDavTray maps goes through the WebClient service — the Windows WebDAV mini-redirector. It is a part of Windows, it is old, and its defaults are conservative in ways that show up as odd failures. The WebClient tuning tab makes its settings visible and changeable without a registry editor.

Tip

TL;DR — Settings → WebClient tuning. Reading the values needs no admin rights; only Apply changes asks for elevation. The two settings that most often need raising are the maximum file size (default is far below 4 GB) and the files per folder limit.

🔌 What the service is

The WebDAV redirector turns a WebDAV server into something Explorer treats as a network drive. It is what makes Z: behave like a drive rather than like a web page — and it is also where the limits live that people run into: file size caps, timeouts, and how many entries it will hold for one folder.

It has to be running, and its startup type must be Manual or Automatic. Manual is enough — Windows starts it on the first WebDAV access.

🚫 If it is disabled

A disabled WebClient service cannot be started on demand, so no WebDAV drive works at all. The tuning tab can change the startup type and start the service for you, which needs administrator rights.

Note

On some systems the service is disabled by policy rather than by setting. Then the change will not stick, and the decision belongs to whoever administers the machine.

🎚️ The settings

Setting Why it matters
Maximum files per folder the attribute cache limit; a folder with more entries than this behaves erratically in Explorer
Maximum file size the redirector refuses larger transfers outright. Can be raised to 4 GB
Local server timeout how long to wait for a server on the local network
Internet server timeout the same for a server outside it
Send / receive timeout how long a single transfer may stall before it is given up
"Server not found" cache lifetime how long Windows remembers that a server did not answer — this is why a server that came back can still appear dead for a while
Service startup type Disabled, Manual or Automatic
Start / restart the service without going to the Services console
Settings window, WebClient tuning tab

Every value is shown with what is currently in the registry and a readable explanation of what it does, plus an inline help text.

Tip

If a server that is demonstrably back still shows as offline for a minute or two, the server not found cache is usually the reason. Lowering it makes recovery after an outage feel much quicker.

🛡️ Applying changes

Reading the current values requires nothing. Apply changes writes to HKLM and therefore asks for elevation — the button carries the UAC shield to make that visible before you press it.

Caution

These settings are global to Windows and affect every WebDAV drive on the machine, not only NcDavTray's. That is a property of the redirector: there is one set of values, shared by everything that uses it.

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