Pre-Submit Checklist:
- Check applicable sources for existing issues:
What happened:
After a fresh intall of Portmaster, the UI doesn't work - it just shows a completely black window with no text inside (only the titlebar has "Portmaster")
What did you expect to happen?:
The UI to work and allow changing rules
How did you reproduce it?:
Installing Portmaster and seeing the first and all later UI windows blank
Debug Information:
Since I can't open the app I can't copy and debug info. Portmaster v is 2.2.1, Windows is 22h2 (19045.7548)
Additional logs can be found here:
The only errors I could find are
ERR mgr\workermgr.go:219 worker failed manager=Interop worker="ivpn client interoperability" err="failed to get connection file info: opening registry key: The system cannot find the file specified."
ERR mgr\workermgr.go:219 worker failed manager="Intel Updater" worker="update checker" err="udpating failed: downloading failed: all artifact URLs for base.dsdl failed, last error: update index file from \"https://updates.safing.io/all/intel/lists/base_v20260701-0-12.dsdl\": GET artifact: failed to read body of response: read tcp IP:1055->IP:443: wsarecv: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond."
ERR tes/module:348 > 332 updates/Portmaster Intel: failed to download update: all artifact URLs for base.dsdl failed, last error: update index file from "https://updates.safing.io/all/intel/lists/base_v20260701-0-12.dsdl": GET artifact: failed to read body of response: read tcp IP:1055->IP:443: wsarecv: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
ERR mgr\workermgr.go:219 worker failed manager=Access worker="update account" err="failed to update user profile: not logged in"
Pre-Submit Checklist:
What happened:
After a fresh intall of Portmaster, the UI doesn't work - it just shows a completely black window with no text inside (only the titlebar has "Portmaster")
What did you expect to happen?:
The UI to work and allow changing rules
How did you reproduce it?:
Installing Portmaster and seeing the first and all later UI windows blank
Debug Information:
Since I can't open the app I can't copy and debug info. Portmaster v is 2.2.1, Windows is 22h2 (19045.7548)
Additional logs can be found here:
The only errors I could find are