From 5c06d026eece6515599984224e3ce32db68d329f Mon Sep 17 00:00:00 2001 From: lydia-theda <65864510+lydia-theda@users.noreply.github.com> Date: Tue, 12 May 2026 17:51:26 +0000 Subject: [PATCH] Update the TOS FAQ --- app/views/home/tos_faq.html.erb | 580 ++++++++++++++++++-------------- 1 file changed, 336 insertions(+), 244 deletions(-) diff --git a/app/views/home/tos_faq.html.erb b/app/views/home/tos_faq.html.erb index 55edc351d9..1f4f9aea98 100644 --- a/app/views/home/tos_faq.html.erb +++ b/app/views/home/tos_faq.html.erb @@ -61,70 +61,84 @@
Why does the Archive of Our Own (AO3) have a goal of maximum inclusiveness of fanwork content?

AO3 was founded partly in response to a growing trend of fanworks being removed from websites that had previously allowed them. Commercial entities have frequently permitted fanworks in the early stage of their existence in order to expand their userbase, only to later prohibit certain types of fanworks from being shared on their platform. This pattern has been observed numerous times throughout fandom history. We want AO3 to be a non-commercial space where creators are able to permanently preserve and freely share as many of their fanworks as possible.

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What does it mean for AO3's Terms of Service (TOS) to be governed by the laws of New York? What if I am a resident of a different state or country?
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AO3 operates under the jurisdiction of Manhattan, New York in the United States. As such, the interactions between AO3 and its users, as well as the definitions in the TOS, will comply with U.S. legislative interpretations. If you reside in a different state or country, it is your responsibility – not AO3's – to know about and follow the laws in your local jurisdiction. For example, if certain content on AO3 is restricted under your local laws, it is not AO3's duty to delete that content for you; instead, it is your responsibility to avoid accessing that content.

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What is an "implied warranty of merchantability"?
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What does it mean for AO3's Terms of Service to be governed by the laws of New York? What if I am a resident of a different state or country?
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AO3 operates under the jurisdiction of Manhattan, New York in the United States. As such, the interactions between AO3 and its users, as well as the definitions in the Terms of Service, will comply with U.S. legislative interpretations. If you reside in a different state or country, it is your responsibility – not AO3's – to know about and follow the laws in your local jurisdiction. For example, if certain content on AO3 is restricted under your local laws, it is not AO3's duty to delete that content for you; instead, it is your responsibility to avoid accessing that content.

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What is an implied warranty of merchantability?

An implied warranty of merchantability is a legal agreement between a seller and a buyer that goods will be reasonably fit for the general purpose for which they are sold. For example, if you buy a toaster, it should be able to toast bread. It doesn't have to be perfect, but it should function as a typical toaster would.

This warranty is governed in the United States by the Uniform Commercial Code (UCC), which allows sellers to "disclaim" it. Disclaiming a warranty cancels the promise, which means the buyer takes on the risk that the product may not work as expected. By disclaiming this warranty about AO3, we are saying that you cannot hold us legally responsible if AO3 does not work as expected (in other words, you can't sue us).

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What is an "implied warranty of fitness for a particular purpose"?
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What is an implied warranty of fitness for a particular purpose?

An implied warranty of fitness for a particular purpose is a legal agreement that exists when a buyer relies upon the seller to provide goods to fit a specific request. For example, if you ask a salesperson for a pair of boots to hike in the snow, and they sell you boots based on that request, they are making a promise (warranty) that those boots will be good for hiking in the snow. The seller has to know two things: 1) the buyer has a specific need, and 2) the buyer is relying on their recommendation. If both of those conditions are met, this warranty applies.

This warranty is governed in the United States by the Uniform Commercial Code (UCC). Like the implied warranty of merchantability, sellers can disclaim it, thereby shifting the risk back to the buyer. By disclaiming this warranty about AO3, we are saying that you cannot hold us legally responsible if AO3 does not suit the purpose you wanted to use it for, even if we know why you wanted to use it and you are relying on our recommendation to use it. For example, if you want to use AO3 to post your fanworks, but you find that you don't like AO3's posting interface and prefer to use another fanwork site, you can't sue us because our site doesn't meet your needs.

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Why are you talking about buyers and sellers? Are you selling things?
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No, AO3 is and always will be free to use. We don't sell anything. We don't sell products to you, and we also don't sell advertisement space or user data to third parties. AO3 is run by the Organization for Transformative Works (OTW), a non-profit which is funded by donations, not sales or advertisements. However, U.S. law regarding services and contracts generally assumes that one party is a buyer and one party is a seller, even if the service being "sold" is free (as in our case). We use this standard language to make sure that we aren't promising you something that we can't provide.

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Why does this FAQ mention buyers and sellers? Are you selling things?
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No, AO3 is and always will be free to use. We don't sell anything. We don't sell products to you, and we also don't sell advertisement space or user data to third parties. AO3 is run by the Organization for Transformative Works (OTW), a non-profit which is funded by donations, not sales or advertisements. However, United States law regarding services and contracts generally assumes that one party is a buyer and one party is a seller, even if the service being "sold" is free (as in our case). We use this standard language to make sure that we aren't promising you something that we can't provide.

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Can I sell my account to someone else?
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No. Selling, trading, or renting AO3 accounts to other users is a violation of our Terms of Service, and we reserve the right to ban such accounts and take action against the seller.

What counts as an official statement from the OTW?

Official statements are communications made by volunteers while they are fulfilling their formal volunteering responsibilities. These can include news posts and comments from official accounts.

Comments from official accounts are only official OTW statements when the volunteer is both acting in their official OTW role and providing information about the OTW or any of its projects or policies. For example, a news post moderator using an official account to reply to a question about a news post is acting in an official capacity; however, a volunteer who is using an official account to reply to a comment on a "Five Things" post about them (which is about that volunteer's personal opinions) is not acting in an official capacity.

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What do you mean by "a worldwide, royalty-free, nonexclusive license"?
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What is a worldwide, royalty-free, nonexclusive license?

This means that we can make the content you post on AO3 available to other people who use AO3, without paying you. We will never charge for access to AO3 or otherwise sell your content. You can also put your content on other sites if you want, or remove it from AO3 if you no longer want it here.

What do you mean by modifying or adapting content?
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This refers to how your work is displayed on the site, not how it is written, drawn, or otherwise created. For example, we may display portions of your content on some pages of the site, such as by showing your work's summary and tags in search results. We may also make changes to the formatting or display of your content in order to adapt to the technical requirements of different networks or devices, or to improve accessibility. For example, we may automatically convert HTML tags to our standard forms (for example, changing <bold> html tags to <strong>) or allow you to use nonstandard fonts and formatting while providing an alternate format for accessibility.

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This refers to how your work is displayed on the site, not how it is written, drawn, or otherwise created. For example, we may display portions of your content on some pages of the site, such as by showing your work's summary and tags in search results. We may also make changes to the formatting or display of your content in order to adapt to the technical requirements of different networks or devices, or to improve accessibility. For example, we may automatically convert HTML tags to our standard forms (for example, changing <bold> html tags to <strong>) or allow you to use nonstandard fonts and formatting while providing an alternate format for accessibility.

What are the rules for removing and retaining content on various parts of AO3 that are not fully controlled by the original poster?
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How can I check if my country is under a comprehensive trade embargo by the US?
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I accidentally deleted something from AO3. Can you restore it?
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No. We are not able to restore deleted content, regardless of whether you intended to delete it yourself. This includes works, comments, and accounts. If your account was deleted, you will need to request an invitation to create a new one.

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If one of your works was deleted, an automated email informing you of the deletion will be sent to the address associated with your account. A copy of the work will be attached to that email, which you can use to repost your work.

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How can I check if my country is under a comprehensive trade embargo by the United States?

The U.S. Office of Foreign Assets Control (OFAC) provides up-to-date details regarding all current embargoes (including but by no means limited to comprehensive trade embargoes) on their website. Princeton University has a list of countries that are comprehensively sanctioned by OFAC.

Under what circumstances would you suspend an account for an invalid email address?

If we need to communicate with you to resolve an Abuse report, we will email you at the address associated with your AO3 account. If you do not check your email, or if you cannot receive emails because your email address is inaccurate or invalid, then we will have to resolve the complaint without your input. A sufficient number of sustained Abuse reports that fail to be delivered ("bounce") or do not receive a response could lead to permanent suspension.

If our emails to you repeatedly bounce, then we may suspend your account because we need to be able to communicate with you if necessary. In that situation, you can log in and get your account reinstated by associating it with a working email address. Then, if necessary, you can deal with whatever problem led to the Abuse report in the first place.

Having an invalid email address will not necessarily cause you to be suspended. However, if you violated the Terms of Service in other ways, those violations will not be excused just because you didn't receive our emails. It is your responsibility to ensure your email address is accurate and messages can be delivered to it. Repeated violations of the Terms of Service may result in a temporary suspension or a permanent ban, regardless of whether or not you were able to receive our emails warning you about the violations.

If we send a routine email about general site policies and it bounces, that will not lead to account suspension, but whatever policies we announce will still apply to all account owners. We will only suspend accounts with invalid email addresses when individual Policy & Abuse–related communications bounce.

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Why did you license the Terms of Service under the Creative Commons Attribution 4.0 International License? What does that mean?
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Creative Commons licenses allow people to use others' works under certain predefined conditions. The Creative Commons Attribution 4.0 International License (CC BY 4.0) permits you to use material from our Terms of Service (including the Content Policy and Privacy Policy) for any purpose, as long as you meet all of the following requirements:

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Why did you license the Terms of Service under the Creative Commons Attribution 4.0 International License? What does that mean?
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Creative Commons licenses allow people to use others' works under certain predefined conditions. The Creative Commons Attribution 4.0 International License (CC BY 4.0) permits you to use material from our Terms of Service (including the Content Policy and Privacy Policy) for any purpose, as long as you meet all of the following requirements:

  1. Give appropriate credit: You need to say that the material was created by us and provide a link to the CC license.
  2. Indicate if changes were made: If you changed something from our original material, say so when crediting us.
  3. Don't suggest we endorse your use: While you're free to adapt our material for your own use, you can't claim that we reviewed or authorized your specific work.
  4. Don't impose additional restrictions: You may not apply legal terms or technological measures that restrict others from doing anything that this license permits.
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An example of appropriate attribution would be: "This work uses material from AO3's Terms of Service, which was released under a CC BY 4.0 license."

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Does AO3's Terms of Service use material or inspiration from documents by other people?
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An example of appropriate attribution would be: "This work uses material from AO3's Terms of Service, which was released under a CC BY 4.0 license."

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Does AO3's Terms of Service use material or take inspiration from documents by other people?

Material in AO3's Terms of Service has been drawn from imeem and NearlyFreeSpeech.NET.

Back to Top | General Questions


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Table of Contents
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Why are children under the age of 13 not permitted to have an AO3 account or upload content?
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Why are children under the age of 13 not permitted to have an account or upload content to AO3?

In the United States, the Children's Online Privacy Protection Act (COPPA) governs the collection of personal information, including usernames and email addresses, from children under 13. Because the Organization for Transformative Works is a non-profit and does not sell any data, COPPA does not apply to AO3; however, we adhere to the same restriction as a matter of policy.

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Why are children under the age of sixteen (16) who are residents/citizens of certain countries not permitted to have an account or upload content?
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Why are children under the age of sixteen (16) who are residents/citizens of certain countries not permitted to have an account or upload content to AO3?

In some countries in Europe, the General Data Protection Regulation (GDPR) governs the collection and processing of personal data, including email addresses and IP addresses, as well as certain uses of cookies. Other countries may have similar data privacy laws. The age at which someone can consent to the collection of personal data without written permission from their parent or legal guardian may be higher than 13, depending on their country of residence. We do not want to store the type of detailed personal information about users that would be required to verify and accept such permission. Therefore, children who wish to create an account or upload content to AO3 must meet their country's minimum age requirements to legally consent to personal data collection without written permission.

What happens to an account or its content if the account owner is reported for violating the Age Policy?

If the Policy & Abuse committee determines that a violation of the Age Policy has occurred, the account will be suspended and content on the account may be removed. If the content is not removed, the suspended user or their parent or guardian can contact the Policy & Abuse committee to request deletion of the content associated with the account.

If you were previously suspended because of your age and you are now old enough to have an account, you may contact the Policy & Abuse committee to regain access to your account.

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Why are children in the EU not allowed to ask their parent or legal guardian to upload content for them? Does this apply to children elsewhere, such as in the UK or the EEA?
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AO3 adheres to the GDPR's requirements for handling the content and information of children within the GDPR's jurisdiction. Accordingly, the parents or legal guardians of children within the European Union are not allowed to upload their child's content under their own (the parent or guardian's) account.

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This restriction does not apply to children in the United Kingdom or the European Economic Area (unless the child is also a resident or citizen of an EU country).

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Why are children in the European Union not allowed to ask their parent or legal guardian to upload content for them? Does this apply to children elsewhere, such as in the United Kingdom or the European Economic Area?
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AO3 adheres to the GDPR's requirements for handling the content and information of children within the GDPR's jurisdiction. Accordingly, the parents or legal guardians of children within the European Union are not allowed to upload their child's content to AO3.

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This restriction does not apply to children in the United Kingdom or the European Economic Area (unless the child is also a resident or citizen of a country in the European Union).

Back to Top | Age Policy FAQ


Abuse Policy and Procedures

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Table of Contents
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How do I report a violation of the Terms of Service (TOS)?
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How can I find out whether something is allowed on AO3?
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For general information about what is and isn't allowed on AO3, you can refer to our Terms of Service (including the Content Policy), as well as the Terms of Service FAQ (this page).

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If you are still unsure about whether something is allowed on AO3, you can contact the Policy & Abuse committee to ask for clarification. You will need to provide a detailed explanation of the content you are unsure about, as well as a quote, link, or copy of the content (if possible). Please be aware that we are not able to rule on hypothetical situations.

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How do I report a violation of the Terms of Service?

Please contact the Policy & Abuse committee. You must provide your email address and a direct link to the specific content you want to report. In the subject and description of your report, please briefly describe the content you are reporting, explain why you are reporting it, and include any additional links or other details that could help us investigate the violation. If you don't provide this information in your report, we may not be able to investigate or act upon your complaint.

If you are reporting a specific comment or comment thread, you can get the direct link by selecting the "Thread" button on the comment and copying the URL of that page.

If you are reporting multiple works or comments posted by the same user, please compile all relevant links and other information into a single report, rather than reporting each link individually.

If you wish to report content posted by multiple unrelated users (such as two different works by different people in the same fandom), please submit separate reports for each user.

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What language should I select when submitting a report?
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What language should I select when submitting an Abuse report?

In general, if you are not comfortable with reading and writing in English, you should use the language you are most fluent in. If you are fluent in English and you are reporting something written in another language, you can either select English or choose the language of the content you are reporting.

Why aren't Digital Millennium Copyright Act (DMCA) notices covered by the Abuse Policy? What's the difference between a DMCA notice and an Abuse report?
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A DMCA takedown notice is a legal mechanism that a copyright owner can use to request removal of their copyrighted material from a hosting site. The takedown notice must meet certain legal requirements. For example, you must declare under penalty of perjury that you are the copyright owner or are legally authorized to act on their behalf. As such, DMCA notices are assessed by the Legal committee, and valid notices may be forwarded to the user who posted the work. We reserve the right to make public all DMCA notices that we receive, though some information may be redacted for privacy. DMCA notices are not subject to the procedures described in the Abuse Policy, nor are they governed by the Policy & Abuse confidentiality policy.

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Abuse reports, on the other hand, are held to a very high standard of confidentiality. They can be about any violation of the Terms of Service, including copyright infringement, harassment, commercial promotion, etc. Abuse reports are evaluated by the Policy & Abuse committee, who will never publish the details of a report or reveal any information about who submitted it.

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A DMCA takedown notice is a legal mechanism that a copyright owner can use to request removal of their copyrighted material from a hosting site. The takedown notice must meet certain legal requirements. For example, you must declare under penalty of perjury that you are the copyright owner or are legally authorized to act on their behalf. As such, DMCA notices are assessed by the Legal committee, and valid notices may be forwarded to the user who posted the work. We reserve the right to make public all DMCA notices that we receive, though some information may be redacted for privacy. DMCA notices are not subject to the procedures described in the Abuse Policy, nor are they governed by the Policy & Abuse confidentiality policy.

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Abuse reports, on the other hand, are held to a very high standard of confidentiality. They can be about any violation of the Terms of Service, including copyright infringement, harassment, commercial promotion, etc. Abuse reports are evaluated by the Policy & Abuse committee, who will never publish the details of a report or reveal any information about who submitted it.

Please do not submit an Abuse report if you intend to file a DMCA notice. Submitting both an Abuse report and a DMCA notice about the same content may delay the processing of your request.

Can I submit an Abuse report even if I don't have an AO3 account?

Yes, but your report will be screened by our automated spam filters. If your report is rejected as spam, try using a different email address or removing extra links from your report description. Please also enter a valid email address so that we can contact you to request any additional evidence.

Reports from registered users are not subject to the spam filter, so long as you are logged in and the email address entered into the form is the one associated with your AO3 account (this will be prefilled for you).

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Will I receive notification that my complaint was resolved? How long will it take?
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We will make a reasonable attempt to accommodate a complainant's reply preferences. However, we may choose not to reply to complaints at our discretion, particularly if it is a non-urgent matter or if the complainant submits frequent, duplicate, or baseless reports.

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Whether or not we reply to the complainant, our volunteers do evaluate all reports and act upon them as necessary. Complaints will generally be prioritized based on urgency, but because the Policy & Abuse committee is a small team of volunteers, we cannot guarantee any particular timeframe for the resolution of a complaint.

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If I submit an Abuse report, will I be notified when my report has been resolved? How long will that take?
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The Policy & Abuse committee is a small team of international volunteers and our response times may vary. It may take some months for us to respond to a report.

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We will make a reasonable attempt to accommodate your preferences regarding replies. However, we may choose not to reply to reports at our discretion, particularly if the matter is not urgent or if you submit frequent, duplicate, or baseless reports.

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Please do not report content that you have already reported. Whether or not we reply to a report, our volunteers do evaluate all reports and act upon them as necessary. Reports will generally be prioritized based on urgency, but we cannot guarantee any particular timeframe for the resolution of a report.

Do you monitor content on AO3 for violations of the Terms of Service?

No. We do not prescreen content on AO3, nor do we review content that has not been reported. If you believe you have encountered content that violates our Terms of Service, you will need to submit an Abuse report.

Please refrain from seeking out works that are in violation of the Terms of Service for the sole purpose of reporting or mass-reporting them. We investigate every report we receive, so submitting duplicate reports will only serve to delay the processing of the original complaint.

I'm not sure whether something is against the rules. What happens if I report something that doesn't violate the Terms of Service?
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You can submit a report even if you aren't sure something is a violation. If the Policy & Abuse committee determines that what you reported is not in violation, you will receive an email letting you know and explaining why that type of content is allowed on AO3.

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If you repeatedly submit reports about similar non-violating material, your subsequent reports may not receive a reply.

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You can submit a report even if you aren't sure something is a violation. If the Policy & Abuse committee determines that what you reported is not in violation, we will send you an email letting you know and explaining why that type of content is allowed on AO3.

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If you repeatedly submit reports about similar non-violating material, we may not reply to your subsequent reports.

How do you determine whether content needs to be removed?

Abuse reports are reviewed by humans, not algorithms or bots. After a report is submitted, the Policy & Abuse committee reviews the reported content and independently evaluates whether or not it complies with our Terms of Service. If we determine that the content is in violation of the Terms of Service, only then do we take action to resolve the matter.

Would a work be removed if enough people reported it? What if someone repeatedly or intentionally submits complaints about something that doesn't violate the Terms of Service?

Multiple complaints about the same issue increases the time it takes for us to investigate, but we don't make decisions based on how many times something is reported. Mass reporting will not change whether or not the reported content is in violation of the Terms of Service, nor will it cause an issue to be addressed faster.

You don't need to worry that anyone's works will be taken down due to a baseless report or a mass-reporting campaign. We will only contact the subject of a complaint if they have in fact violated the Terms of Service. If we receive a report about something that isn't a violation, we will let the reporter know and close the report. If someone attempts to abuse our reporting system, such as by intentionally submitting baseless complaints, we may consider that harassment and take appropriate action.

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What if the content I reported was deleted or edited before the Policy & Abuse team can investigate?
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We appreciate good-faith attempts to resolve disputes, and in most such cases will close the complaint with no further action. However, we reserve the right to consider individual circumstances, including whether the poster has engaged in a pattern of such conduct. In such cases, if we verify that the original content violated the TOS, we may still decide to warn or suspend the original poster.

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What is a "true threat"?
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A true threat is a threatening communication that someone genuinely intends to act upon. Threats that are intended to be acted upon can be prosecuted under United States law, and any true threats made on AO3 will be treated as unlawful content. We will act on content that appears to us to be a true threat, as we have no way to discern someone's genuine intent.

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However, threats do not have to be true threats to be a violation of our harassment policy. Threats made as jokes are also considered harassment.

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What happens if I submit an Abuse report, but the content I reported was deleted or edited before the Policy & Abuse committee can investigate?
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We appreciate good-faith attempts to resolve disputes, and in most such cases will close the complaint with no further action. However, we reserve the right to consider individual circumstances, including whether the poster has engaged in a pattern of such conduct. In such cases, if we verify that the original content violated the Terms of Service, we may still decide to warn or suspend the original poster.

The instructions on the Policy & Abuse form say to include the username of the person I'm reporting. What if I want to report a guest comment or an anonymous or orphaned work?

You can mention in your report that the content was posted anonymously or orphaned. Content that violates the Terms of Service will be removed regardless of whether the original poster's name is publicly displayed. Penalties may be applied to the accounts of users responsible for posting violating content.

If I submit an Abuse report, will the subject be told who reported them?
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In general, no. Abuse reports are kept strictly confidential. We do our best not to reveal any information about the identity of a complainant (such as a username), though in some circumstances it may be impossible to keep the source of the report completely anonymous. We do not ever disclose information that would be sufficient to identify a person in the physical world, such as an email address or legal name. For more information, please refer to the Policy & Abuse Confidentiality Policy.

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No. All Abuse reports are kept strictly confidential. We do our best not to reveal any information about the identity of a complainant (such as a username), though in some circumstances it may be impossible to keep the source of the report completely anonymous. We do not ever disclose information that would be sufficient to identify a person in the physical world, such as an email address or legal name. For more information, please refer to the Policy & Abuse Confidentiality Policy.

Complaints can be submitted anonymously, but an email address is required. If you do not provide a valid email address and the complaint requires follow-up, we may be unable to take action.

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Will I be informed if an Abuse report is filed about me or my work?
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Will I be informed if someone submits an Abuse report about me or my work?

In general, the Policy & Abuse committee will only contact the subject of a complaint if there appears to be a violation of the Terms of Service, or if the team needs more information to resolve the issue.

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If someone files an invalid report against you, we will inform them that their complaint has not been upheld. You will not be told about the complaint and no action will be taken against your account or content.

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If someone submits an invalid report against you, we will inform them that their complaint has not been upheld. You will not be told about the complaint and no action will be taken against your account or content.

If we determine that you have in fact violated the Terms of Service, an email will be sent to the address associated with your account.

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How do I find out who reported or complained about me?
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Anonymity and privacy are essential to maintaining a fair reporting system. The Policy & Abuse committee will not disclose the identity of any complainant as part of an Abuse case.

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All users are responsible for following the Terms of Service, and all users have the right to file a complaint if they witness someone violating the Terms of Service.

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The Policy & Abuse committee will not uphold a complaint without investigating and confirming that a violation of the Terms of Service has occurred. This means that if the Policy & Abuse committee contacts you, their investigation has independently concluded that you have violated the Terms of Service.

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How do I find out who reported me?
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Anonymity and privacy are essential to maintaining a fair reporting system. The Policy & Abuse committee will not disclose the identity of any reporter as part of an Abuse case.

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All users are responsible for following the Terms of Service, and all users have the right to submit an Abuse report if they witness someone violating the Terms of Service.

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The Policy & Abuse committee will not uphold a report without investigating and confirming that a violation of the Terms of Service has occurred. This means that if we contact you, our investigation has independently concluded that you have violated the Terms of Service.

What happens if a report is made about me and the Policy & Abuse committee determines that the complaint is valid?

The Policy & Abuse committee will send an email to the address associated with your AO3 account. That email will explain what the violating content or behavior is, where it occurred, and (if applicable) what you need to do to resolve it. If you cannot locate the email notifying you of your violation (please check your spam folder), you can submit an Abuse report and we will resend the original email to you.

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What happens when a complaint is upheld depends greatly on the severity of the violation. For very minor issues, such as tag miscategorizations, we will simply ask you to fix the problem on your work. Violations of other portions of the Content Policy may result in content being temporarily hidden or permanently deleted, and/or a penalty being applied to your account.

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What happens when a complaint is upheld depends greatly on the severity of the violation. For very minor issues, such as tag miscategorizations, we will simply ask you to fix the problem on your work. Violations of other portions of the Content Policy may result in content being temporarily hidden or permanently deleted, and/or a penalty being applied to your account.

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What happens if someone else uses my account to violate the Terms of Service?
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You are responsible for all content posted by all accounts you own and for keeping your accounts secure. If you allow someone else to access your account, you are still responsible for that account's activity. We recommend using a unique, secure password for each and every one of your accounts on all platforms, and never sharing your login information with anyone for any reason. This includes third-party browser extensions, proxy sites, or apps other than legitimate password managers.

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Additionally, if you log in to AO3 or your email from a shared device, we recommend always logging out after each session. You should also make sure that you do not leave your personal devices unlocked where someone else could access them.

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What should I do if I think someone has accessed my account without my permission?
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If you are worried that your AO3 account may have been compromised, you should change your password immediately. This will automatically log you – and anyone else accessing your account – out of all sessions on all devices.

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If you've forgotten your password, you can log out and reset your password instead. If you no longer have access to the email address you associated with your account, please contact the Support committee.

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If you've received an email from do-not-reply@archiveofourown.org saying that your account's username, password, or email address has been changed to one you don't recognize, and you can't log in to your account, please contact the Policy & Abuse committee.

Will I be notified if my work is hidden or deleted, or if I get suspended?
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If your work is hidden, you'll receive an automatic email informing you that it's been hidden and providing you with a direct link to the work. You must be logged in to your account to access the hidden work.

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If your work is deleted, you'll receive an automatic email informing you that it's been deleted. A copy of the work will be attached to that email.

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In addition, the Policy & Abuse committee will also separately email you to explain why your work was hidden or deleted. If you've received an automatic "your work was hidden" or "your work was deleted" notification without also receiving an explanatory email from the Policy & Abuse committee, please check your spam folder. If you still can't find it, please contact the Policy & Abuse committee to let us know that you didn't receive our explanation.

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If your work is hidden, an automated email will be sent to the address associated with your account, informing you that your work has been hidden and providing you with a direct link to the work. You must be logged in to your account to access the hidden work.

+

If your work is deleted, an automated email will be sent to the address associated with your account, informing you that your work has been deleted by an AO3 administrator. A copy of the work will be attached to that email.

+

The Policy & Abuse committee will also send an email to the address associated with your account to explain why your work was hidden or deleted. If you've received an automatic "your work was hidden" or "your work was deleted" notification without also receiving an explanatory email from the Policy & Abuse committee, please check your spam folder. If you still can't find it, please contact the Policy & Abuse committee to let us know that you didn't receive our explanation.

If you are suspended, the email from the Policy & Abuse committee will inform you why you are suspended and how long your suspension will last. You will be further reminded automatically by the site if you attempt to post, edit, or delete content during the suspension period. If you were asked to edit or delete violating content on your account, you must wait until your suspension has ended in order to do so. You will not receive an email notification when your suspension is over.

I received an email from the Policy & Abuse committee, but I don't agree with or understand their decision. How do I appeal?
-

If you were contacted about something you did that is in violation of the AO3 Terms of Service, you can appeal the decision or request clarification by replying directly to the original email. If you cannot locate the email notifying you of your violation (please check your spam folder), you can submit an Abuse report, but please do not submit multiple appeals before receiving a response to the first one. Submitting multiple appeals will delay the processing of your appeal, because it creates more paperwork for us to handle before we can respond to you.

-

If you submitted a complaint and were told that the subject of your complaint is not in violation of the Terms of Service, then you can appeal the decision by replying directly to that email.

-

At least one Policy & Abuse administrator who was not previously involved with the original investigation will evaluate all information provided in an appeal to determine whether or not the appeal should be granted. Additional reviewers may be involved at the discretion of the Policy & Abuse committee. Please note that it may take some time to process your appeal and inform you of the result. The Policy & Abuse committee's decisions are final.

+

If you submitted a report and were told that the subject of your report is not in violation of the Terms of Service, then you can appeal the decision or request clarification by replying directly to the email you received.

+

If you received an email notification that the Policy & Abuse committee has determined you have violated the AO3 Terms of Service, you can appeal the decision or request clarification by replying directly to the email you received. When replying, please do not change the email's subject line, as this will create a new report and make it harder for us to notice your appeal or locate the details of your case.

+

If you cannot locate the email notifying you of your violation (please check your spam folder), you can submit an Abuse report, but please do not submit a new report if you have already received or replied to our original email.

+

Regardless of the nature of your appeal, the Policy & Abuse committee will only consider appeals that contain new information about a case. If you only tell us "I want to appeal", then you haven't provided enough information for us to overturn our original ruling.

+

Please do not submit multiple appeals before receiving a response to your first one. Submitting multiple reports or emailing us repeatedly will delay the processing of your appeal and increase the time it takes for us to respond to you.

+

At least one Policy & Abuse volunteer who was not previously involved with the original investigation will evaluate all the information you have provided in an appeal to determine whether or not the appeal should be granted. Additional reviewers may be involved at the discretion of the Policy & Abuse committee. It may take some time to process your appeal and inform you of the result.

+

The Policy & Abuse committee is the final authority on Terms of Service violations. If your appeal is rejected, you may not appeal the decision further, including to committees other than Policy & Abuse. Additional requests for appeal may not receive a reply.

+
My friend was told they violated AO3's Terms of Service, and I don't think that decision was fair. Can I contact the Policy & Abuse committee to help them appeal?
+

No. To protect user privacy, we will never share details about Policy & Abuse cases with a third party. This includes disclosing specific information about Terms of Service violations or discussing the status of an account with anyone other than the owner of that account.

+

Please also note that the Policy & Abuse committee is the final authority on Terms of Service violations, and you may not appeal their decisions to other committees.

Are there any appeals that you will not grant?

In general, we do not email users or respond to complaints until after we have investigated the reported content and determined whether or not a violation of the Terms of Service has occurred. In order to appeal successfully, you will need to provide evidence demonstrating that our original decision was incorrect or did not adhere to the Terms of Service. If you only tell us "I want to appeal", then you haven't provided enough information for us to overturn our original ruling.

If you are notified that your content was removed in order to resolve a lawsuit or mitigate other liability, an appeal is unlikely to succeed. These cases are extremely rare, and are thoroughly discussed and reviewed at multiple levels before any action is taken.

+

The Policy & Abuse committee is the final authority on Terms of Service violations. If your appeal is rejected, you may not appeal the decision further, including to committees other than Policy & Abuse. Additional requests for appeal may not receive a reply.

If I disagree with the Policy & Abuse committee's decision, can I appeal to someone else, like the Support committee or the OTW Board?
-

No. If your appeal to the Policy & Abuse committee was rejected, you cannot appeal to any other committee. The Policy & Abuse committee is the final authority on TOS violations. To protect user privacy, other committees such as the Support committee and the OTW Board of Directors do not have information about Policy & Abuse cases. If you file an appeal with a different committee, they will simply forward the complaint to the Policy & Abuse committee or tell you to contact Policy & Abuse directly.

+

No. The Policy & Abuse committee is the final authority on Terms of Service violations. To protect user privacy, other committees such as the Support committee and the OTW Board of Directors do not have access to any information about Policy & Abuse cases.

+

If you appeal a Policy & Abuse case to another committee, they will simply forward your message or tell you to contact the Policy & Abuse committee directly.

I was given a deadline to edit or delete my work, and I have done so. What happens next?

After the deadline, a member of the Policy & Abuse committee will review your work. The following situations may occur:

As a general rule, we will not review content in advance of any stated deadlines. While we strive to review content promptly after the deadline, the Policy & Abuse committee is composed entirely of volunteers. We therefore cannot guarantee a timeframe in which your content will be reviewed.

I was given a deadline to edit or delete my work, but I'm not going to make it in time. Can I have an extension?
@@ -264,35 +307,39 @@
My work was removed by the Policy & Abuse committee. Can I repost it?

Works that have been hidden or deleted due to violations of the Terms of Service may not be reposted as-is. If you don't understand why your work was removed, do not re-upload the work. Instead, contact the Policy & Abuse committee to request clarification.

If you know what the original problem with the work was, you may be able to edit the work and upload a non-violating version. However, if you have not sufficiently edited your work and the new work is still in violation, you may be reported again. Violating the Terms of Service in a manner similar to a previous violation is grounds for suspension.

-
What if the violating content was posted years ago?
-

Content that is in violation of the Terms of Service may be reported and removed regardless of how long it has been since it was posted. The user responsible for uploading the violating content may be warned or suspended, subject to the discretion of the Policy & Abuse committee.

-
What do the different penalties mean?
+
Will the Policy & Abuse committee act on Terms of Service violations that happened a long time ago?
+

Content on AO3 that is in violation of the Terms of Service may be reported and removed regardless of how long it has been since it was posted. The user responsible for posting the violating content may be warned or suspended at the discretion of the Policy & Abuse committee.

+

As an AO3 user, it is your responsibility to ensure that your account and all of the works and other content you post are in compliance with the Terms of Service.

+
What are the penalties for violating AO3's Terms of Service?

Penalties are issued by the Policy & Abuse committee as a result of violating the Terms of Service. They are defined as follows:

What happens to a user's works or other content when they are temporarily suspended?
-

In general, non-violating content is not removed from the site when a user is suspended. If a user is temporarily suspended, then they will be able to edit or delete their content after their suspension is over. Otherwise, suspended users who wish to delete their fanworks may contact the Policy & Abuse committee to have this done for them.

-

A user who has been temporarily suspended is not permitted to upload new content while they are suspended. Any new content uploaded to AO3 during the suspension would automatically be in violation. Such content may be removed and/or the alternate account(s) may be suspended. The duration of the original suspension may also be extended at the discretion of the Policy & Abuse committee.

-

After the suspension has ended, the user will have full access to their account(s) again.

+

In general, non-violating content is not removed from the site when a user is suspended. If a user is temporarily suspended, then they will be able to edit or delete their content after their suspension is over. Otherwise, suspended users who wish to delete their non-violating fanworks during their suspension may contact the Policy & Abuse committee to have this done for them.

+

A user who has been temporarily suspended is not permitted to create or use other accounts, or to post or edit content on AO3, while they are suspended. Any new content created or accounts used during a suspension will automatically be considered in violation of the Terms of Service. The content may be removed and the alternate account(s) will be suspended. Violating the Terms of Service during a suspension may lead to an extension of the original suspension, or to a permanent suspension (ban).

What happens to a user's works or other content when they are permanently suspended/banned?
-

Permanent suspension doesn't delete someone's account or content. In general, any content that doesn't violate the Content Policy or other parts of the Terms of Service will remain on the account unless the user deletes it themselves or requests that the content be deleted by the Policy & Abuse committee.

-

A user who has been permanently suspended is not permitted to create a new account or upload new content to AO3. Any new content or accounts created by a permanently suspended user would automatically be in violation. The content may be removed and/or the alternate account(s) may be permanently suspended.

-
What sort of things would lead to each type of penalty?
-

It's impossible to define everything in advance. We are most concerned with people who are actively and deliberately hostile to the community. Small and honest mistakes are likely to result in warnings, especially on a first offense. More serious or deliberate violations of the Terms of Service may justify temporary suspension on a first or subsequent offense. Repeated and/or particularly severe TOS violations may result in permanent suspension.

+

Permanent suspension doesn't delete someone's account or content. In general, any content that doesn't violate the Content Policy or other parts of the Terms of Service will remain on AO3 unless the user deletes it themself or requests that the content be deleted by the Policy & Abuse committee.

+

However, if content posted by a permanently suspended user is found to violate the Terms of Service, it may be removed by the Policy & Abuse committee.

+

A user who has been permanently suspended is not permitted to create or use other accounts, or to post or edit content on AO3. Any new content created or accounts used by a permanently suspended user will automatically be considered in violation of the Terms of Service. The content may be removed and the alternate account(s) will be permanently suspended.

+
Do permanent bans ever expire? What if a banned user creates a new account?
+

No. A permanent suspension is a permanent ban on the uploading of new content and creation of new accounts.

+

Permanently suspended users cannot create new accounts or upload content to AO3. Penalties apply to users, not to individual accounts. Attempting to evade a ban is also a violation of the Terms of Service. Accounts that are found to belong to permanently banned users will also be banned and the content on the account may be removed.

+
What sorts of things would lead to a temporary or permanent suspension, instead of just a warning?
+

It's impossible to define everything in advance. We are most concerned with people who are actively and deliberately hostile to the community. Small and honest mistakes are likely to result in warnings, especially on a first offense. More serious or deliberate violations of the Terms of Service may justify temporary suspension on a first or subsequent offense. Repeated and/or particularly severe violations of the Terms of Service may result in permanent suspension.

What constrains the Policy & Abuse committee's discretion?
-

We are committed to building a community that welcomes anyone with a willingness to learn the rules while also safeguarding against those who intentionally violate them. Our discretion is aimed at that objective. We strive to handle all Abuse reports consistently, no matter which volunteer is doing the work. Procedurally, appeals undergo review by multiple Policy & Abuse committee members, and we require consensus or majority vote for major decisions. Our internal decision-making processes are designed to build in checks on individual discretion without trying to resolve every possible situation in advance.

-
What happens if someone who's a friend of someone on the Policy & Abuse committee is involved in a complaint?
-

We expect the members of the Policy & Abuse committee to behave professionally, even though the Organization for Transformative Works is an all-volunteer organization. We take the responsibilities of serving on the Policy & Abuse committee seriously, and a member of the team with a personal relationship to any party in a complaint is expected to recuse themselves entirely from the case, and, of course, to maintain our standards of confidentiality at all times. Failure to do so is grounds for dismissal from the Policy & Abuse committee.

-
AO3 is still being actively developed. How will the Abuse Policy apply to planned future features?
+

We are committed to building a community that welcomes anyone with a willingness to learn the rules while also safeguarding against those who intentionally violate them. Our discretion is aimed at that objective. We strive to handle all Abuse reports consistently, no matter which volunteer is doing the work. All appeals undergo review by multiple Policy & Abuse committee members, and we require consensus or majority vote for major decisions. Our internal decision-making processes are designed to build in checks on individual discretion without trying to resolve every possible situation in advance.

+
What happens if someone who's a friend of someone on the Policy & Abuse committee is involved in an Abuse case?
+

We expect the members of the Policy & Abuse committee to behave professionally, even though the Organization for Transformative Works is an all-volunteer organization. We take the responsibilities of serving on the Policy & Abuse committee seriously, and a member of the team with a personal relationship to any party in an Abuse case is expected to recuse themself entirely from the case, and, of course, to maintain our standards of confidentiality at all times. Failure to do so is grounds for dismissal from the Policy & Abuse committee.

+
AO3 is still being actively developed. How will the Abuse Policy apply to planned future features?

Since new features may be added at any time, the Abuse Policy only applies to active features. As we develop features, we will strive to be transparent and communicate with users about our policies as much as possible.

Back to Top | Abuse Policy and Procedures FAQ


@@ -327,21 +374,21 @@
  • works
  • bookmarks
  • comments
  • -
  • tags
  • -
  • collections
  • +
  • tags
  • +
  • collections
  • links
  • icons
  • embedded text, image, audio, or video files
  • -
  • usernames and pseuds
  • +
  • usernames and pseuds
  • profile and pseud descriptions
  • -
  • fannish next-of-kin information
  • +
  • fannish next-of-kin information
  • Personal Information, such as an email address
  • any other item of information or type of content
  • -

    All content on AO3 must comply with our Content Policy.

    +

    All content on AO3 must comply with our Content Policy. As an AO3 user, it is your responsibility to ensure that your account and all of the works and other content you post are in compliance with the Terms of Service.

    What happens if someone posts content that violates the Content Policy?

    We do not prescreen content on AO3, nor do we review content that has not been reported to us. If you believe you have encountered content that violates our Terms of Service, you will need to submit an Abuse report.

    -

    The Policy & Abuse committee will investigate each report and independently determine whether a violation of the Terms of Service has occurred. Penalties may be applied to the accounts of users responsible for posting violating content. For more information, please refer to the Abuse Policy and Procedures FAQ.

    +

    The Policy & Abuse committee will investigate each report and independently determine whether a violation of the Terms of Service has occurred. Penalties may be applied to the accounts of users responsible for posting violating content, even if the content was later removed. For more information, please refer to the Abuse Policy and Procedures FAQ.

    Back to Top | General Questions about the Content Policy


    Offensive Content vs Illegal Content

    @@ -353,7 +400,7 @@
  • Why doesn't AO3 remove extremely offensive content?
  • Why does AO3 allow fanworks about things that are illegal in real life?
  • What does banning "sexually explicit or suggestive photographic or photorealistic images of real children" mean, particularly for works featuring sexual content with underage characters?
  • -
  • Will you comply with image removal requests under the "Tools to Address Known Exploitation by Immobilizing Technological Deepfakes on Websites and Networks Act" (Take It Down Act, or TIDA)?
  • +
  • Will you comply with image removal requests under the "Tools to Address Known Exploitation by Immobilizing Technological Deepfakes on Websites and Networks" Act (Take It Down Act, or TIDA)?
  • Does AO3 screen for quality?
  • How can I avoid works that contain content I don't want to encounter?
  • How can I avoid encountering works or other content by a specific user? What about anonymous or orphaned works?
  • @@ -370,38 +417,42 @@

    All users who would like to avoid encountering particular types of content are recommended to make use of our filters and muting features.

    Why does AO3 allow fanworks about things that are illegal in real life?

    AO3's Terms of Service are designed to comply with United States law. It is legal in the U.S. to create and share fictional content about murder, theft, assault, or other such crimes. It is also generally legal in the U.S. to create and share fictional content about topics such as child sexual abuse, rape, incest, or bestiality. AO3 allows users to post and access fiction about all of these topics.

    -

    In accordance with U.S. law, AO3 prohibits Child Sexual Abuse Material (sexually explicit photorealistic images of real children). However, stories and non-photorealistic artwork are allowed, both under U.S. law and on AO3. Fiction about real people is still fiction, and therefore it is allowed on AO3.

    +

    In accordance with U.S. law, AO3 prohibits Child Sexual Abuse Material (sexually explicit photorealistic images of real children). However, fictional stories and non-photorealistic artwork are allowed, both under U.S. law and on AO3. Fiction about real people is still fiction, and therefore it is allowed on AO3.

    Depending on your country of residence or citizenship, the laws that apply to you may be more restrictive than those of the United States. All users are responsible for following the laws that apply to them. If certain content on AO3 is illegal for you to access, then you should ensure you carefully observe all relevant ratings and warnings, and avoid opening any work that indicates it may contain such content.

    What does banning "sexually explicit or suggestive photographic or photorealistic images of real children" mean, particularly for works featuring sexual content with underage characters?

    Sexually explicit photographs, videos, and other photorealistic images of children (also known as Child Sexual Abuse Material, or CSAM) are prohibited in the United States and on AO3. Users who embed, link to, solicit, distribute, or otherwise provide access to such material will be banned and reported to the appropriate authorities.

    -

    Stories and non-photorealistic artwork (such as drawings or cartoons) that depict sexual activity involving characters under the age of eighteen are allowed, provided that the works are properly rated and carry the appropriate Archive Warning. However, photographic or photorealistic images of humans may not be used to illustrate works featuring underage sexual content. This includes (but is not limited to) photographs of children, porn gifs, photo manipulations, computer-generated or "AI" images, or other linked or embedded images that could potentially be mistaken for photographs of real humans.

    +

    Fictional stories and non-photorealistic artwork (such as drawings or cartoons) that depict sexual activity involving characters under the age of eighteen are allowed, provided that the works are properly rated and carry the appropriate Archive Warning. However, photographic or photorealistic images of humans may not be used to illustrate works featuring underage sexual content. This includes (but is not limited to) photographs of children, porn gifs, photo manipulations, photorealistic computer-generated or "AI" images, and other linked or embedded images that could potentially be mistaken for photographs of real humans.

    We understand that not all photorealistic images of humans are actually documenting the real-life abuse of a child or derived from illegal material, but we decided to use a guideline that can be uniformly applied without relying on subjective judgment. If the work appears to feature underage sexual content (as indicated by the "Underage Sex" Archive Warning or other contextual markers present in the work's tags, notes, or text), then the Policy & Abuse committee may require all photographic or photorealistic images of humans, regardless of age, to be removed from the work.

    Will you comply with image removal requests under the "Tools to Address Known Exploitation by Immobilizing Technological Deepfakes on Websites and Networks Act" (Take It Down Act, or TIDA)?

    Yes, we will process TIDA removal requests for embedded or directly linked content. However, AO3 does not generally host images or video, so contacting the actual hosting source (which can usually be revealed by right-clicking on the content at issue) is likely to be more effective.

    Before filing a TIDA removal request, please read our TIDA Policy carefully. If you have any questions, contact the Legal committee.

    -

    TIDA removal requests should not be submitted to the Policy & Abuse committee. Abuse reports alleging that an image may be subject to removal under the Take It Down Act will be treated as third-party complaints and dismissed in accordance with U.S. law. If you are the individual depicted in the image, you must file a TIDA removal request with the Legal committee.

    +

    TIDA removal requests should not be submitted to the Policy & Abuse committee. Abuse reports alleging that an image may be subject to removal under the Take It Down Act will be treated as third-party complaints and dismissed in accordance with United States law. If you are the individual depicted in the image, you must file a TIDA removal request with the Legal committee.

    Does AO3 screen for quality?
    -

    No. We welcome creators and fanworks of all skill levels, and we will never remove a work on account of its quality, grammar, spelling, or punctuation.

    +

    No. We welcome creators and fanworks of all skill levels, and we will never remove a fanwork on account of its quality, length, grammar, spelling, or punctuation.

    How can I avoid works that contain content I don't want to encounter?
    -

    When browsing a tag, you can use the Filters sidebar to filter out works. If you are on a mobile device, select the "Filters" button at the top of the page to bring up this sidebar. Adding tags under the Exclude section will remove all works that use an excluded tag. For example, you can exclude any ratings and Archive Warnings that you don't want to encounter (make sure to also exclude the non-specific Rating and Archive Warning tags). You can also exclude other types of tags that users have chosen to add to their works.

    -

    You can use the Search within results box to filter works using keywords. This searches the metadata (title, summary, tags, and beginning/end notes) of a work, but not the chapter notes or body text. You can also use the following symbols to refine your search:

    +

    When browsing a tag, you can use the Filters sidebar to filter out works. If you are on a mobile device, select the "Filters" button at the top of the page to bring up this sidebar. Adding tags under the Exclude section will remove all works that use an excluded tag. For example, you can exclude any Ratings and Archive Warnings that you don't want to encounter (make sure to also exclude the non-specific Rating and Archive Warning tags). You can also exclude other types of tags that users have chosen to add to their works.

    +

    You can use the Search within results box to filter works using keywords. This searches the metadata (title, summary, tags, and beginning/end notes) of a work, but not the chapter notes or body text. You can also use the following symbols to refine your search:

    -

    For example, if you enter -sex* into the "Search within results" box, your results will exclude any works with metadata that contains words beginning with "sex" (including "sex", "sexual", "sexy", etc).

    -

    Once you have a search setup that works for you, you can bookmark the page in your browser in order to return to it later. If there's content you want to avoid on AO3, we recommend using filter keywords and browser bookmarks to exclude that content from what you encounter while browsing.

    +

    For example, if you enter -sex* into the "Search within results" box, your results will exclude any works with metadata that contains words beginning with "sex" (including "sex", "sexual", "sexy", etc), while entering -*sex* will also exclude words like "unisex" and "heterosexual".

    +

    Once you have a search setup that works for you, you can bookmark the page in your browser in order to return to it later. If there's content you want to avoid on AO3, we recommend using filter keywords and browser bookmarks to exclude that content from what you encounter while browsing.

    If you need help using filters, please contact the Support committee.

    How can I avoid encountering works or other content by a specific user? What about anonymous or orphaned works?
    -
    Mute a specific user
    +
    Mute a specific user

    If you want to avoid all content by a specific user, you should mute the user. To mute a user, go to their dashboard by following the link in their username. Then select the "Mute" button in the top-right corner, and confirm that you want to mute them on the next page. Muting a user means you will no longer be shown their works, series, bookmarks, or comments while browsing AO3. Please note that muting is a separate function from blocking.

    -
    Mute a specific work
    -

    If you want to hide a specific work (for example, a specific anonymous or orphaned work), you can mute it with a site skin. To do so, create a site skin and add .work-000 { display: none !important; } to it, replacing 000 with the ID of the work you want to mute. The work ID number can be found in the work's URL immediately after /works/. For example, 000 would be the work ID of https://archiveofourown.org/works/000/chapters/123. Make sure to apply your site skin after you've created it. You can contact the Support committee if you have any problems using site skins.

    +

    To mute all content by orphan_account, go to your Preferences page and select the "Muted Users" button at the top of the page. Then enter orphan_account into the form, select the "Mute" button, and confirm that you want to mute them on the next page.

    +
    Mute a specific work
    +

    If you want to hide a specific work (for example, a specific anonymous or orphaned work), you can mute it with a site skin. To do so, create a site skin and add .work-000 { display: none !important; } to it, replacing 000 with the ID of the work you want to mute. The work ID number can be found in the work's URL immediately after /works/. For example, 000 would be the work ID of https://archiveofourown.org/works/000/chapters/123. Make sure to apply your site skin after you've created it. You can contact the Support committee if you have any problems using site skins.

    +
    Mute all anonymous works
    +

    To temporarily exclude all anonymous works from your search results, you can enter -creators: Anonymous in the "Search within results" filter option.

    +

    You can also mute all anonymous works with a site skin. To do so, create a site skin and add .anonymous { display: none !important; } to it. Make sure to apply your site skin after you've created it. You can contact the Support committee if you have any problems using filters or site skins.

    How can I prevent a user from commenting on my works or interacting with me?
    -
    Block a registered user
    +
    Block a registered user

    If you want a registered user to stop interacting with you, you can block the user. To block a user, select the "Block" button on any of the user's comments or on their user profile or dashboard, then confirm that you want to block them on the next page. Blocking a user means they cannot comment on or kudos your works, reply to your comments elsewhere, or give you gifts outside of a Challenge. Please note that blocking is a separate function from muting.

    -
    Block guest (anonymous) users
    +
    Block guest (anonymous) users

    If you want to prevent a guest user from commenting on your works, you can disable guest comments or only allow registered users to access your works. You may also want to enable comment moderation.

    To prevent guest users from replying to your comments on other users' works, go to your Preferences page and enable "Do not allow guests to reply to my comments on news posts or other users' works (you can still control the comment settings for your works separately)". Remember to select the "Update" button at the bottom of the page to save any changes to your preferences.

    Back to Top | Offensive Content vs Illegal Content FAQ

    @@ -413,7 +464,8 @@
    What kinds of fanworks can I post?
    -

    AO3 allows a wide range of fanworks other than fanfiction, including but not limited to art, videos, crafts, games, fanmixes, authorized podfics, authorized translations, fannish nonfiction, original fiction, and more. You can post any non-commercial, non-ephemeral fanwork. Here are some examples of allowed fanwork content:

    +

    AO3 allows a wide range of fanworks other than fanfiction, including but not limited to art, videos, crafts, games, fanmixes, authorized podfics, authorized translations, fannish nonfiction, original fiction, and more. You can create and post any non-commercial, non-ephemeral fanwork. Here are some examples of allowed fanwork content:

    -
    What if what I want to post isn't similar to one of the examples listed above?
    -

    In general, you can post any non-commercial, non-ephemeral, transformative content you created that is fannish in nature. If you're uncertain if your work can be posted on AO3, you can always contact the Policy & Abuse committee to ask.

    +
    What should I do if I want to post something, but I'm not sure whether it would be considered a fanwork?
    +

    In general, you can post any non-commercial, non-ephemeral, transformative content you created that is fannish in nature. If you want to post something that isn't similar to any of our examples of fanworks, and you are uncertain whether your work can be posted on AO3, you can always contact the Policy & Abuse committee to ask.

    +
    I want to test AO3's features, or some custom formatting. Can I post a work for testing purposes, even if it doesn't contain fanwork content?
    +

    If you would like to post a work to test features such as formatting or commenting, you may temporarily use the Testing fandom tag. When posting to the Testing fandom, please ensure that "Testing" is the only fandom tag listed on the work.

    +

    Although non-fanworks may be temporarily posted to the Testing fandom, they must not violate any other part of the Terms of Service, and should not remain in the Testing fandom for more than 30 days. Once you have finished testing, you should either delete your testing non-fanwork or edit it to ensure the work contains fanwork content and is tagged with appropriate fandom tags.

    How will "ephemeral" be defined?
    -

    Ephemeral content is material that exists primarily to share someone's impressions, reactions, or feelings about a current event, fandom, or trend. If the content contains limited analytical or interpretive content, or lacks any artistic material, it is likely to be classified as ephemeral. Some examples of ephemeral content include live reactions, announcements about upcoming fanworks, and requests for prompts.

    +

    Ephemeral content is material that exists primarily to share someone's impressions, reactions, or feelings about a current event, fandom, or trend. If the content contains limited analytical or interpretive content, or lacks any artistic material, it is likely to be classified as ephemeral. Some examples of ephemeral content include live reactions, announcements about upcoming fanworks, and requests for prompts. You can include this information in the notes of your existing fanworks or on your profile page, but it should not be posted as a separate work.

    While it may benefit general fannish history to keep a record of such moments, AO3 is not intended to host all content that is fannish in nature. This type of content is often better suited for social media, personal sites, or blogging services. The Organization for Transformative Works also runs Fanlore, a wiki about fanworks and fan communities, including fandom trends and current events.

    Please use your best judgment. Our general policy is to defer to creators in cases of doubt; however, the Policy & Abuse committee has final discretion in determining ephemerality.

    Can I post original fiction?

    Yes. Original works are allowed, unless the work would be in violation of some other part of the Terms of Service.

    Our vision of AO3 is for all fanworks, including those beyond traditional fanfiction, fanart, and fanvids. Original stories and artwork, including those imported as part of an Open Doors project, are permitted. Some examples of original fiction that we host include original slash, anthropomorphic works, and Regency romance. However, works intended for commercial publication are not suitable for AO3. The Policy & Abuse committee has final discretion in maintaining AO3's focus on non-commercial fannish works.

    -

    We generally presume that, by posting the work to AO3, the creator is making a statement that they believe it's a fanwork. As such, original work will be allowed to remain unless the work is in violation of some other part of the Terms of Service, such as our plagiarism or non-commercialization policies.

    +

    We generally presume that, by posting the work on AO3, the creator is making a statement that they believe it's a fanwork. As such, original work will be allowed to remain unless the work is in violation of some other part of the Terms of Service, such as our plagiarism or non-commercialization policies.

    Can I post nonfiction?

    Fannish nonfiction, which includes what is called "meta" by some fans, is allowed. However, it must still be fannish in some way and contain some kind of analytical or creative content. In addition, as an Archive whose goal is preservation, we want permanent, non-ephemeral content. If the content is meant to be ephemeral, such as a liveblog of episode reactions, it should be posted on a social media account rather than on AO3.

    Examples of fannish nonfiction and things that are not fanworks are available below.

    @@ -477,7 +533,7 @@
  • Comparisons of the film and comics versions of a source
  • This isn't an exhaustive list – fannish nonfiction may take many other forms.

    -

    We will generally defer to the creator's characterization of a work as fannish nonfiction as long as it has a reasonably perceptible fannish connection, either to a specific source or to fandom in general, and takes the form of an independent, non-ephemeral commentary. However, not all nonfiction falls within our mandate. Please consider what isn't fannish nonfiction before posting your work. While we acknowledge the complexity of certain cases that may fall on the boundaries of categories, setting limits is necessary to maintain AO3's manageability for our dedicated volunteers and users.

    +

    We will generally defer to the creator's characterization of a work as fannish nonfiction as long as it has a reasonably perceptible fannish connection, either to a specific source or to fandom in general, and takes the form of an independent, non-ephemeral commentary. However, not all nonfiction falls within our mandate. Please consider what isn't fannish nonfiction before posting your work. While we acknowledge the complexity of certain cases that may fall on the boundaries of categories, setting limits is necessary to keep AO3 manageable for our dedicated volunteers and users.

    What are some examples of non-fanwork content that should not be posted as works on AO3?

    The examples are potentially limitless, but here are some examples that do not fall under AO3's definition of fannish fiction or nonfiction and should not be posted as a work:

    Works that incorporate fannish content in clearly bad faith are not fanworks. For example, a work primarily composed of fic search requests is not a fanwork even if there are a few sentences of fandom-specific content.

    -

    In general, we presume good faith on the part of our users, and ask that you do the same for the fans who make up our Support and Policy & Abuse committees. The Policy & Abuse committee will exercise its discretion, which is final, in the service of maintaining AO3 as a place focused on non-ephemeral fanworks.

    +

    In general, we presume good faith on the part of our users, and ask that you do the same for the fans who make up our Support and Policy & Abuse committees. The Policy & Abuse committee will exercise its discretion, which is final, in the service of maintaining AO3 as a place focused on non-ephemeral fanworks.

    How will you draw the line between fanworks and non-fanworks?
    -

    The presumption is that a work is a fanwork, but if it's clear from context (summary, tags, notes, etc.) that it's not, it may be removed for violating the Content Policy. The Policy & Abuse committee will consider many factors when determining if something is a fanwork, such as whether the reported content is transformative, ephemeral, or fannish in nature.

    +

    The presumption is that a work is a fanwork, but if it's clear from context (summary, tags, notes, etc.) that it's not, it may be removed for violating the Content Policy. The Policy & Abuse committee will consider many factors when determining if something is a fanwork, such as whether the reported content is transformative, ephemeral, or fannish in nature.

    Additionally, original works that are not based on a specific media source (canon) are considered fanworks. Please see Can I post original fiction? for more detail.

    Can I post a "placeholder" work to tell other fans that I intend to post my story soon?

    Placeholders are not allowed on AO3. This includes works in progress that do not have any story content, works where only the summary and tags have been posted, and lists of ship names, character profiles, or ideas for what you plan to publish. You can create a draft to edit your tags or preview your work before posting it publicly, but please don't post the work unless you have at least one chapter of your fanwork that is ready to be shared with other people.

    +

    If you want to let people know about a fanwork you haven't written yet or plan to post on AO3, we suggest including such information on your profile page or in the notes or comment sections of your existing fanworks.

    Can I post fancastings for my story as a separate work? What about character notes or profiles?

    A work that is simply a collection of actors' photos paired with character names would not be considered a fanwork, nor would a work that only consists of statistics or summaries of canon elements (such as what you might find on a fannish wiki). However, if you include more in-depth analytical, descriptive, or narrative content, then we would likely consider that fannish analysis (meta), which is allowed. An example would be an extended analysis of the character traits that led you to choose that particular fancasting.

    -

    If you would like to post fancastings, statistics, or a summary about your own fanwork, you can include it in the fanwork's notes or post it as an extra chapter inside the fanwork.

    +

    If you would like to post fancastings, statistics, or a summary about your own fanwork, you can include it in the fanwork's notes or post it as an extra chapter inside the fanwork. If you want to include information about multiple works at once, you can create a series or collection, and use the description fields.

    Can I post "incorrect quotes"?
    -

    No. The incorrect quotes meme format involves a collection of quotes where the names have been substituted with the names from a different source. While the amount of quoted text is relatively small, replacing names and minor rewording of quotations is not sufficiently transformative to make the resulting content a fanwork.

    +

    No. A work that consists only of quotations collected from other sources is not allowed. Even if the amount of quoted text is relatively small, replacing names and minor rewording of quotations is not sufficiently transformative to make the resulting content a fanwork. However, posting quotes or dialogue that are your own original writing in the format of an "incorrect quotes" meme may be considered a fanwork.

    Can I post non-textual works (such as fanart, fanvids, or podfic)?
    -

    We currently don't host multimedia content other than user icons, though you can embed various kinds of files that are hosted elsewhere if it's a fannish transformative work (or part of one) and otherwise complies with the Content Policy. However, for technical and legal reasons we don't allow all kinds of embeds. Please read our policies about embedding images that you did not create, podfics of stories that you did not write, images that depict explicit content, and images in works featuring underage sexual content. In addition, keep in mind that embeds may break for various reasons, including trouble with the hosting site.

    +

    We currently don't host multimedia content other than user icons, though you can embed various kinds of files that are hosted elsewhere if it's a fannish transformative work (or part of one) and otherwise complies with the Content Policy. However, for technical and legal reasons we don't allow all kinds of embeds. Please read our policies about embedding images that you did not create, podfics of stories that you did not write, images that depict explicit content, and images in works featuring underage sexual content. In addition, keep in mind that embeds may break for various reasons, including trouble with the hosting site.

    Can I post "directors' cut" or "commentary" versions of my own fanworks?

    We consider those versions of your fanworks, so you may post them as you would any other fanwork. We suggest that you distinguish them from non-commentary versions, for example by adding "[Directors' Cut]" in the title or tagging them to indicate the difference between the original and the "DVD-style" version.

    Can I post announcements or status updates as separate works? What about if I post it as a chapter of my fanwork?
    -

    No, you cannot post announcements or other blog-style updates as separate works. Status updates and other author notes are considered ephemeral content. If you want to discuss a fanwork you've posted or plan to post on AO3, we suggest including such information on your profile page or in the notes or comment sections of your existing fanworks.

    +

    No, you cannot post announcements or other blog-style updates as separate works. Status updates and other author notes are considered ephemeral content. If you want to discuss a fanwork you've posted or plan to post on AO3, we suggest including such information on your profile page or in the notes or comment sections of your existing fanworks.

    In general, adding several announcement chapters to an existing fanwork will not cause your entire work to become a non-fanwork. However, if you want to talk extensively about your works or personal life, then we recommend linking to a social media site in the notes of your fanworks instead of posting announcement chapters.

    Can I post roleplay ads?
    -

    No. Requests or calls for roleplay partners are not fanworks. We encourage you to seek and advertise for roleplaying partners or servers on your preferred social media platform(s) instead.

    +

    No. Requests or calls for roleplay partners are not fanworks. We encourage you to seek and advertise for roleplaying partners or servers on your preferred social media platform(s) instead. You can also include this information on your profile page or in the notes or comment sections of your existing fanworks.

    -

    No. Please use our search functions for this rather than creating a separate work. You can use our Work Search or Bookmark Search, or select a particular tag and then use the Filters sidebar to further refine the results.

    -

    Should you find that this is not sufficient to locate the work you are seeking, your preferred internet search engine (such as Google or DuckDuckGo) may be able to search for distinctive phrases within the work text itself. You can perform an AO3-specific sitewide search by adding the search term site:archiveofourown.org, which will limit your results to pages on AO3.

    +

    No. Please use our search functions for this rather than creating a separate work. You can search for works with our Work Search or Bookmark Search, or use our Tag Search to choose a tag and then use the Filters sidebar to further refine the results.

    +

    Should you find that this is not sufficient to locate the work you are seeking, your preferred internet search engine (such as Google or DuckDuckGo) may be able to search for distinctive phrases within the work text itself. You can perform an AO3-specific sitewide search by adding the search term site:archiveofourown.org, which will limit your results to pages on AO3.

    If you require assistance from other users, we advise seeking out fandom-specific or pairing-specific fic-finding communities on social media platforms such as Tumblr, Reddit, or Discord, whose members will be more than happy to help you locate the works you are looking for.

    I have an idea that other people might want to write. Can I post my prompt or challenge as a work?

    No. Please create a prompt meme to offer suggestions or challenges to other people, rather than posting a work.

    -
    Does that mean I can't write a short story scene or snippet and suggest that others continue where I left off?
    +
    If I write a short story scene or snippet and suggest that others continue where I left off, would that be considered a fanwork?

    A short, distinct piece (such as a drabble or vignette) would be considered a fanwork. If you have written a full scene or outlined the plot in enough detail that it could count as a fanwork in and of itself, that would also be allowed.

    However, if you only have a handful of sentences or bullet points and there isn't much plot or characterization, that may be considered a non-fanwork placeholder or prompt. If your primary reason for posting the work is to offer ideas or suggestions for other people, please create a prompt meme instead of posting a work.

    I want other people to give me prompts or requests for fanworks they'd like to see. Can I post a work so that they'll have a place to do that?
    -

    No, you cannot post a work that is only a request for other people to give you prompts. Please create a prompt meme instead. You can share the link to your prompt signup form on social media or in the notes of your fanworks.

    +

    No, you cannot post a work that is only a request for other people to give you prompts. Please create a prompt meme instead. You can share the link to your prompt signup form on social media, in the notes of your fanworks, or on your profile page.

    Can I post a letter to someone I've been anonymously matched with for a challenge?
    -

    No. Since this content is designed to be ephemeral (it is directed at a particular person for a particular event), please do not create a separate work for it. If the challenge is hosted on AO3, please put your letter in the optional details for the challenge. If you want to share your general preferences such as your favorite fandoms or tropes, you can put that information in your profile.

    +

    No. Since this content is designed to be ephemeral (it is directed at a particular person for a particular event), please do not create a separate work for it. If the challenge is hosted on AO3, please put your letter in the optional details for the challenge. If you want to share your general preferences such as your favorite fandoms or tropes, you can put that information on your profile page.

    + +

    Creators are welcome to post links to social media accounts, such as Discord, Bluesky, or Tumblr, in the notes or comments of their fanworks or on their profile page.

    +

    However, social media links should not be posted as standalone works. Additionally, they must not violate any other part of our Terms of Service, such as our policies on commercial promotion and spam.

    Can I create a list of recommendations or a list of works that use certain tropes? If I want to include commentary on the fanworks I am recommending, would that count as meta?

    Posting a "rec list" (one or more recommendations as a work) may be a violation of our non-fanwork policy. Please use our bookmark feature for this purpose instead. Bookmarks can include commentary, be marked as recommendations, and organized with tags or into collections.

    -

    Criticism of a fanwork is permitted in the tags or notes of a bookmark and will not be considered harassment. However, no matter its location on the site, all commentary must comply with our other policies, including our harassment policy.

    +

    Criticism of a fanwork is permitted in the tags or notes of a bookmark and will not be considered harassment. However, no matter its location on the site, all commentary must comply with our other policies, including our harassment policy.

    The difference between a recommendation versus a general meta-discussion or analysis of a fanwork is determined through several factors, such as whether the content is ephemeral in nature or if it contains analytical or interpretive content. A work is more likely to be a non-fanwork if it's just a list of titles and summaries (such as a "Top 10 List" or "Recs for Fluff Fics") or if it's similar to a product review (for example, "This is the best slow burn fic in the fandom and here's why you should read it"). If the work contains extended commentary or analysis about the nature of the recommended work, it is more likely to be considered a fanwork and allowed on AO3.

    Please use your judgment on the best way to categorize such commentary.

    Are there any limits to what I can use AO3 bookmarks for?
    @@ -553,7 +613,7 @@
  • What kinds of things are considered "promotion, solicitation, and advertisement of commercial products or activities"?
  • What do you mean by "commercial platform"?
  • What do you mean by "monetization features of a non-commercial platform"?
  • -
  • Can I link to my Tumblr, Discord, Linktree, Wordpress, or other social media account or personal website? What if my profile or pinned post on that site has a link to a commercial platform?
  • +
  • Can I link to my Tumblr, Discord, Bluesky, Linktree, Wordpress, or other social media account or personal website? What if my profile or pinned post on that site has a link to a commercial platform?
  • I am a published author. Can I let people know what my pen name is or what my books' titles are?
  • Can I ask for donations or tips on my account profile or my original works?
  • Can I post the first chapter of my published original novel on AO3?
  • @@ -564,9 +624,9 @@
  • I paid someone else to create a story, artwork, or podfic. Can I post or link to their work, or suggest that other people commission them too?
  • I take paid commissions on another site. Can I post the fanworks I create on AO3 and say that they were commissioned? Can I invite other people to commission me?
  • Can I post a work that was created for a charity drive or auction?
  • -
  • Does that mean I can't ask people to support a charity or non-profit organization?
  • +
  • Can I ask people to support a charity or non-profit organization?
  • Can I post a work that was originally part of a for-sale or charity zine, and if so, can I name the zine?
  • -
  • What if a zine or other merchandise is available on an optional "pay what you want" basis? On sites like Gumroad, it's possible to access or download the content completely for free.
  • +
  • Can I link to a zine or other merchandise that is available on an optional "pay what you want" basis? On sites like Gumroad, it's possible to access or download the content completely for free.
  • I created merch for one of my fanworks. I'd like to hold a giveaway and send it to one of my readers for the cost of shipping. Since I'm not making money off of it, can I advertise this on AO3?
  • I bought some fan merch. Can I post an image of what I bought and talk about it in my work notes or comments?
  • I've created a mobile app with features that make AO3 easier to navigate and use. Can I charge people to use my app?
  • @@ -593,7 +653,7 @@
  • creating or promoting an app or website that charges money to access works posted on AO3
  • In general, if a financial transaction is involved, you cannot discuss it on AO3. Commercial activity is prohibited regardless of the reason why the commercial activity is occurring.

    -
    What do you mean by "commercial platform"?
    +
    What do you mean by a "commercial platform"?

    A commercial platform is a site whose primary purpose is to facilitate the exchange of money. This includes online storefronts as well as tipping, patronage, subscription, and crowdfunding services. Linking, discussing, or referencing someone's presence (including your own) on a commercial platform is prohibited.

    Examples of commercial platforms include, but are by no means limited to:

    As stated, this list is non-exhaustive. If the primary function of the platform involves allowing someone to give someone else money, then you should not advertise your presence on it in any way.

    What do you mean by "monetization features of a non-commercial platform"?
    -

    Sometimes sites mainly dedicated to some other purpose (such as social media or image/audio/video hosting) will also have features or subsections of their platform dedicated to monetization. For example, DeviantArt is primarily a free-to-use art gallery and social media website, but it does have some specific sections of its platform that are commercial in nature, such as DeviantArt's Shop, Commissions, Premium Galleries, and Core Memberships. In such cases, you are allowed to link to content on the "free" portion of the website, so long as the page you are linking to is non-commercial in nature. However, linking to or mentioning the monetized content is not allowed.

    -
    Can I link to my Tumblr, Discord, Linktree, Wordpress, or other social media account or personal website? What if my profile or pinned post on that site has a link to a commercial platform?
    +

    Sometimes sites mainly dedicated to some other purpose (such as social media or image/audio/video hosting) will also have features or subsections of their platform dedicated to monetization. For example, DeviantArt is primarily a free-to-use art gallery and social media website, but some specific sections of its platform are commercial in nature, such as DeviantArt's Shop, Commissions, Premium Galleries, and Core Memberships. In such cases, you are allowed to link to content on the "free" portion of the website, so long as the page you are linking to is non-commercial in nature. However, linking to or referencing any monetized content is not allowed.

    +
    Can I link to my Tumblr, Discord, Bluesky, Linktree, Wordpress, or other social media account or personal website? What if my profile or pinned post on that site has a link to a commercial platform?

    In general, linking to your social media accounts or personal website is fine, even if you sometimes post about commercial activities on that site. However, you may not link to accounts, posts, sites, or pages that reference commercial activity in the URL, or that are primarily commercial in nature (such as a Carrd that lists your published novels and explains where to buy them). In addition, you may not provide instructions anywhere on AO3 for finding your commercial content elsewhere (for example, stating that information about your paid commissions is available on a specific webpage even if you don't link directly to that page).

    I am a published author. Can I let people know what my pen name is or what my books' titles are?

    Stating in general terms that you have written a book or providing your pen name is fine, even if you use that pen name for commercial works. However, you may not use AO3 to promote your commercial works, tell people where they can find or buy those works, or otherwise advertise your commercial works in a manner that could encourage others to seek out and purchase the works.

    Can I ask for donations or tips on my account profile or my original works?

    No. Our non-commercialization policy applies everywhere on AO3, including user profiles, comments, fanworks, and works in the "Original Work" fandom. Asking for donations or tips is considered engaging in commercial activities and is not allowed anywhere on the site.

    Can I post the first chapter of my published original novel on AO3?
    -

    Posting a preview or advertisement for a commercial work is not allowed. This includes uploading only a "snippet" to promote a larger paid work, as well as removing significant portions of a fanwork that has been "pulled to publish" professionally. Even if it contains some fannish content, sharing excerpts intended to promote or sell paid content is prohibited.

    +

    Previews or advertisements for commercial works are not allowed. Partial works clearly intended to promote or sell paid content are prohibited, even if they contain some fannish content.

    +

    This includes uploading only a "snippet" to promote a larger paid work, as well as removing significant portions of a fanwork because some version of it has been, or will be, published professionally.

    I post all of my fanworks on AO3 for free, but I also have paid supporters on another site who get new chapters a week early. Can I let readers know that these "early access" chapters exist, if I don't explain how or where they can subscribe?

    No. If you provide an "early access" service in exchange for money, you cannot reference it on AO3. This includes stating that additional "bonus content" is available elsewhere, regardless of whether you plan to make the content available to the public in the future. Advertising paywalled content is not allowed even if you don't provide instructions, include links, or name a specific commercial platform.

    The stories posted on my Patreon are free for anyone to read, even if they're not one of my Patrons. Can I link to one of these stories from AO3?
    @@ -620,18 +681,18 @@
    I would like to thank one of my clients or patrons (someone who supported me monetarily). Can I acknowledge them in the notes of my work?

    You may not indicate anywhere on AO3 that other people are financially supporting you due to your fanworks. This includes stating that they paid for a commission, donated money to you or others, or are a patron or paid subscriber. However, you are allowed to name someone in a non-commercial manner, such as by crediting them for a prompt or by using the Gift feature to dedicate your work to them.

    This creator's work is amazing! Can I leave a comment telling them they should set up a tipping or subscription service, publish their work commercially, or otherwise get paid for it?
    -

    No. Our non-commercialization policy applies to the entirety of AO3, including the comments section of other users' works. Encouraging other users to engage in commercial activity is prohibited.

    +

    No. Our non-commercialization policy applies to the entirety of AO3, including the comments section of other users' works. Encouraging other users to engage in commercial activities is prohibited.

    I paid someone else to create a story, artwork, or podfic. Can I post or link to their work, or suggest that other people commission them too?

    You may not encourage commercial activity on behalf of someone else, which includes encouraging people to purchase a commission. If you are embedding commissioned images, audio, or videos, you must ensure that there are no ads, links, or watermarks for any commercial platforms. In addition, you may only upload someone else's work if you have their explicit permission to do so.

    I take paid commissions on another site. Can I post the fanworks I create on AO3 and say that they were commissioned? Can I invite other people to commission me?
    -

    Offering paid commissions is not allowed. This includes posting links to pricelists or payment request forms. However, you are allowed to post fanworks that were created upon request and credit the person who made the request. If you do so, you must not indicate that you received payment for the commission or that you are available to create other paid commissions. Because not all commissioned fanworks were created for pay, we do permit usage of the word "commission" as long as there is no indication that a monetary transaction was involved in the creation of the work.

    +

    Offering paid commissions on AO3 is not allowed. This includes posting links to pricelists or payment request forms. However, you are allowed to post fanworks that were created upon request and credit the person who made the request, for example by gifting the work to them. If you do so, you must not indicate that you received payment for the commission or that you are available to create other paid commissions. Because not all commissioned fanworks were created for pay, we do permit usage of the word "commission" as long as there is no indication that a monetary transaction was involved in the creation of the work.

    Can I post a work that was created for a charity drive or auction?

    Yes. AO3 will host fanworks of any origin, including fanworks created in response to charity events or other challenges. A link to a charity to explain the origin of a fanwork is appropriate, but please do not link directly to any fundraising sites or pages. You may state that a work was produced for a particular charity event, project, or other entity, as long as you do not mention donating, bidding, or any specific contribution amounts or donation platforms.

    -
    Does that mean I can't ask people to support a charity or non-profit organization?
    +
    Can I ask people to support a charity or non-profit organization?

    You are allowed to link to a charity's website, encourage people to learn more about the charity, or explain why you believe in its mission. However, you may not link directly to the charity's donation form, promote their fundraisers, or request that people donate to them.

    Can I post a work that was originally part of a for-sale or charity zine, and if so, can I name the zine?

    Yes. However, you may not encourage users to buy the zine or its merchandise, such as by linking to an advertisement or to a sales or orders page.

    -
    What if a zine or other merchandise is available on an optional "pay what you want" basis? On sites like Gumroad, it's possible to access or download the content completely for free.
    +
    Can I link to a zine or other merchandise that is available on an optional "pay what you want" basis? On sites like Gumroad, it's possible to access or download the content completely for free.

    Links to product purchase pages are not allowed, even if payment is optional. If the content is hosted on a non-commercial site that doesn't offer payment options, you can link to that site instead.

    I created merch for one of my fanworks. I'd like to hold a giveaway and send it to one of my readers for the cost of shipping. Since I'm not making money off of it, can I advertise this on AO3?

    No. Since this involves an exchange of money, it is considered a commercial activity regardless of whether you personally make a profit.

    @@ -643,7 +704,7 @@

    No. Both direct and indirect references to commercial platforms or activities are not allowed.

    Do the rules against commercial promotion mean that I can't write fanworks that reference real-world businesses or feature characters engaging in commercial activities?

    No. You are allowed to create fanworks in which the characters engage in or reference commercial activities as part of the fictional story. For example, you could create a fanwork in which one character is an OnlyFans creator and another subscribes to them or buys their merchandise. However, you cannot link to or otherwise promote any real-world subscription, merchandise, or other commercial activity.

    -

    Please keep in mind that all Abuse reports are reviewed by the human volunteers on our Policy & Abuse committee. In general, we presume good faith on the part of our users. However, if we conclude that someone is deliberately trying to circumvent our rules by having fictional characters discuss commercial activities, then the fanwork may be deemed commercial in nature and unacceptable to post on AO3.

    +

    Please keep in mind that all Abuse reports are reviewed by the human volunteers on our Policy & Abuse committee. In general, we presume good faith on the part of our users. However, if we conclude that someone is deliberately trying to circumvent our rules by having fictional characters discuss commercial activities, then the fanwork may be deemed commercial in nature and unacceptable to post on AO3.

    Back to Top | Commercial Promotion FAQ


    @@ -653,21 +714,22 @@
    Does the harassment policy cover everyone, or just AO3 users?
    -

    Both AO3 users and non-users can complain about harassment. The line between user and non-user can be blurry, so our policy covers both. However, writing RPF (real-person fiction) never constitutes harassment in and of itself, even if the content is objectionable. Please refer to our RPF policy for more information.

    +

    Both AO3 users and non-users can complain about harassment. The line between users and non-users can be blurry, so our policy covers both. However, writing RPF (real-person fiction) never constitutes harassment in and of itself, even if the content is objectionable. Please refer to our RPF policy for more information.

    Does the harassment policy apply to every part of AO3?

    Yes. This includes works, tags, comments, usernames, pseuds, profiles, icons, and every other type of content that can be submitted to, hosted on, or embedded on AO3, now or in the future. The harassment policy applies to everything a user does on AO3 and all communications with AO3 volunteers.

    The use of any tool or feature could constitute harassment if it's being used to create a hostile environment. When investigating harassment, we will consider relevant context. For example, someone who has a username, pseud, or icon that is negative towards an individual or group could harass those people by leaving comments on their works, even if that same username, pseud, or icon would not be harassing in other contexts.

    @@ -796,11 +870,14 @@

    We recommend that you avoid engaging with content that you do not like. If you encounter content on AO3 that you find upsetting or disturbing, you should navigate away from the content and use filters or muting to avoid encountering it again. Users are allowed to post fanworks about any topic, regardless of how offensive it is to other users or if the canon creators would approve. If the content doesn't violate a specific clause of our Terms of Service, the fanwork is allowed – we do not remove content for offensiveness. In addition, be aware that joining in on group bullying to force someone to remove their works is likely to be deemed harassment.

    There are some people in my fandom who ship things I think are disgusting or dangerous. I don't want them to comment on my works. Is it harassment if I tell them to stay away?

    If you don't want people to comment on your works, then you should block them. You are allowed to make polite requests that other groups of fans do not interact with you. If you insult those people, or threaten them in any way, you are in violation of our harassment policy.

    -
    What if the tag I want to use is technically threatening, but it's actually a joke? I promise I'm not serious!
    -

    You may not threaten other groups of fans. There is no exception for jokes or memes.

    +
    Can I use a tag that jokingly threatens other people, if it's obvious that I'm not serious?
    +

    No. You may not threaten other groups of fans. There is no exception for jokes or memes.

    Is it harassment if someone reports me for violating the Terms of Service?
    -

    As an AO3 user, it is your responsibility to ensure that you are following our Terms of Service. If we receive a report about you, you will only be told about it if our investigation reveals that you did in fact violate our Terms of Service. In such cases, we will let you know about your violation regardless of who reported it.

    +

    As an AO3 user, it is your responsibility to ensure that your account and all of the works and other content you post are in compliance with the Terms of Service. If we receive a report about you, you will only be told about it if our investigation reveals that you did in fact violate the Terms of Service. In such cases, we will let you know about your violation regardless of who reported it.

    While malicious reporting is harassment, such reports are rarely about content that actually violates the Terms of Service. Most reports about violating content are submitted by users who happen to encounter such content during the course of their normal browsing. We do not generally consider a valid report to be harassment of the subject of the report.

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    Someone in my fandom is using many different accounts or guest comments to repeatedly harass other users. Can you block their email or IP address from AO3?
    +

    While we can and do take action against specific accounts being used for harassment, banning emails or IP addresses of persistent trolls is typically ineffective. No matter how many we block, a dedicated individual can easily switch to a new email or IP address within seconds. There's no way for us to know what the new email or IP address is until they are reported to us again.

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    Instead, if you experience or witness harassment on AO3, please contact the Policy & Abuse committee. We also strongly recommend making use of our muting and blocking features to avoid specific users or prevent guest comments.

    Back to Top | Harassment FAQ


    Usernames, Icons, and Profiles

    @@ -813,7 +890,7 @@
  • Can I reuse a username that belonged to a deleted account?
  • Someone is using a username on AO3 that I've used on a different site. Can you make them stop or make them give me the username?
  • Why are the rules for user icons more restrictive than the general content rules?
  • -
  • What can be on a user profile?
  • +
  • What can I put on my profile page?
  • Are there any rules about what I can choose as my username?
    @@ -821,12 +898,13 @@
    Can I reuse a username that belonged to a deleted account?

    Yes, it is possible that a username that is no longer used by its original user will be available to you.

    Someone is using a username on AO3 that I've used on a different site. Can you make them stop or make them give me the username?
    -

    Usernames on AO3 aren't reserved, even if you've used that name before on AO3 or another site. In general, we won't consider the mere existence of a similar or identical username to be impersonation. If another AO3 account is already using your desired username, then you can create a pseud with that name, but you can't make the other person give up their username. However, if someone starts claiming to be you on AO3, or otherwise starts behaving in a harassing manner, then you can submit an Abuse report.

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    Why are the rules for user icons more restrictive than the general content rules?
    +

    Usernames on AO3 aren't reserved, even if you've used that name before on AO3 or another site. In general, we won't consider the mere existence of a similar or identical username to be impersonation. If another AO3 account is already using your desired username, then you can create a pseud with that name, but you can't make the other person give up their username. However, if someone starts claiming to be you on AO3, or otherwise starts behaving in a harassing manner, then you can submit an Abuse report.

    +
    Why are the rules for user icons more restrictive than the general content rules?

    User icons appear on pages that don't have rating filters, such as user profiles and comments. This means that other users have little ability to avoid encountering them. Therefore, user icons operate under more restrictive rules than rated, tagged, and warned-for content.

    The user icon policy is not the general fanart policy. Although AO3 does not have native media hosting, images and other file types can be embedded in a work. For more information about what is allowed in fanart, please refer to Can I embed explicit images in my fanworks?

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    What can be on a user profile?
    -

    User profiles can contain information about the user, such as their fandom preferences and links to other sites on which the user can be found. User profiles must comply with AO3's policies on commercial promotion, harassment, impersonation, copyright, and other general content rules.

    +

    If you use someone else's image for your user icon, you must also provide appropriate credit to the original creator, for example by using alt text.

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    What can I put on my profile page?
    +

    Your profile page can contain information about you, such as your fandom preferences and links to other sites on which you can be found. User profiles must comply with AO3's policies on commercial promotion, harassment, impersonation, copyright, and other general content rules.

    Back to Top | Usernames, Icons, and Profiles FAQ


    Ratings and Archive Warnings

    @@ -837,7 +915,7 @@ @@ -890,8 +968,8 @@
    What kind of ratings or warnings must be present on works?

    AO3 has a Ratings system and an Archive Warnings system. These provide basic information about the intensity and type of content that may be present in a work. The only rating or warning information AO3 requires is listed within these two systems. Creators may add more information in the summaries, notes, or Additional tags of their works, but they are not required to do so.

    If a creator doesn't want to put a specific Rating and/or Archive Warning on their works, then they can opt out of one or both systems by applying a non-specific Rating and/or Archive Warning.

    -
    What do you mean by non-specific Rating or Archive Warning tags?
    -

    Non-specific tags indicate that the creator has chosen not to use a more specific tag in that field. Any user who wants to avoid a particular rating and/or type of content should also avoid any work labeled with a non-specific Rating and/or Archive Warning. The non-specific Rating tag is "Not Rated", and the non-specific Archive Warning is the "Creator Chose Not To Use Archive Warnings" label. (Tags are also sometimes referred to as labels.)

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    What is a non-specific Rating or Archive Warning?
    +

    Non-specific tags indicate that the creator has chosen not to use a more specific tag in that field. Any user who wants to avoid a particular rating and/or type of content should also avoid any work labeled with a non-specific Rating and/or Archive Warning. The non-specific Rating tag is "Not Rated", and the non-specific Archive Warning is the "Creator Chose Not To Use Archive Warnings" label. (Tags are also sometimes referred to as labels.)

    What is the Ratings system?

    AO3 has five different rating tags that creators can apply to their works: