WSJF is not calculating

[cbadillava]

Hi, we are trying to use this extension, its used to work before but since some time ago is not working as expected, we didn't get the WSJF calculation

[AminTi]

Hello, I will perform some tests and then let you know.

[jdistlr]

We are faced with the same error that the fields no longer calculate themselves automatically. This has been proven to be due to the "New Boards Hub" and the new AzDo UI/UX. Maybe adjust and update the frontend logic?

[News13]

Hi, there. We are using this extension as well. It is critical for our approach. We have also the Issue if the New Boards Hub is enabled the field is neither calculated manually nor automatically. Please Bug Fix this as soon as possible, please.

[AminTi]

Hello everyone, this seems to be a new issue with the Board hub. I'll investigate it further and provide an update. The extension works correctly on the old board

[joseph-msft]

FYI, we are also experiencing an issue with the latest AzDO cloud service update. Our issue involves Delivery Plans though.

In Delivery Plans, if a user adds the WSJF, Time Criticality, or Risk Reduction fields, we receive the attached error on the page.

[hpf-ed]

As of today this is still not working and this is still being investigated. Any updates? @AminTi

[cbadillava]

The issue continues and we need this for our users, could you provide any updates ?

[MOlausson]

@joseph-msft can you confirm if this still an issue? It works fine for me on the service?

[joseph-msft]

@MOlausson this issue was resolved. According to support team, it was a known issue for the particular build of the boards that the customer Org was on at the time. Once their Org received a newer AzDO release (I do not recall the build number) the issue resolved.

[MOlausson]

@hpf-ed @cbadillava @News13 @jdistlr can you share the scenario where the extension doesn't work for you? It works as expected on a work item form (fresh install on the ADO service).

[cbadillava]

Hi, But we deleted the extension and installed again, but continue having issues, Regards, Classified - Confidential From: joseph-msft ***@***.***> Sent: Tuesday, February 6, 2024 7:47 AM To: microsoft/AzureDevOps-WSJF-Extension ***@***.***> Cc: Cinthya Badilla ***@***.***>; Author ***@***.***> Subject: Re: [microsoft/AzureDevOps-WSJF-Extension] WSJF is not calculating (Issue #55) ATTENTION: This email was sent from outside the company. Do not click links or open files unless you know it is safe. Forward malicious emails to ***@***.******@***.***>. @MOlausson<https://urldefense.com/v3/__https:/github.com/MOlausson__;!!BiPlgCE7GXGj!wy4mLGwPlDkU20kO41HgNnJb_bpux04nqDWmsRbj_kHaFTfHPnEKEJF6tF7rB04I8wi8zUcsr28s-JNpizuvrjCy_mc$> this issue was resolved. According to support team, it was a known issue for the particular build of the boards that the customer Org was on at the time. Once their Org received a newer AzDO release (I do not recall the build number) the issue resolved. — Reply to this email directly, view it on GitHub<https://urldefense.com/v3/__https:/github.com/microsoft/AzureDevOps-WSJF-Extension/issues/55*issuecomment-1929665664__;Iw!!BiPlgCE7GXGj!wy4mLGwPlDkU20kO41HgNnJb_bpux04nqDWmsRbj_kHaFTfHPnEKEJF6tF7rB04I8wi8zUcsr28s-JNpizuv-xLm7U0$>, or unsubscribe<https://urldefense.com/v3/__https:/github.com/notifications/unsubscribe-auth/AO5YQZKQNA4FJ45EEGFTW2LYSIX6FAVCNFSM6AAAAAA5JRUJROVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMRZGY3DKNRWGQ__;!!BiPlgCE7GXGj!wy4mLGwPlDkU20kO41HgNnJb_bpux04nqDWmsRbj_kHaFTfHPnEKEJF6tF7rB04I8wi8zUcsr28s-JNpizuv6erfBGk$>. You are receiving this because you authored the thread.Message ID: ***@***.******@***.***>>

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[MOlausson]

@cbadillava sorry to hear. In what way is it not working for you? Can you share your scenario and where it differs in behavior in the old vs new board? Also share browser version and which operating system you are on.

[hpf-ed]

@MOlausson In my environment, using MS Edge latest version, the WSJF field does not calculate. I have set up the necessary fields, all as decimal, but when I input values there is no calculation taking place. I am using ADO cloud. The work item type is custom, using a copy of Agile process, and work item is at the Feature level with the WSJF related fields on 2nd page/tab of the Work Item screen.

[cbadillava]

@MOlausson same here, we added all the required fields, and WSJF not calculate, using chrome... , feature work item