Test Environment:
• Device: Motorola Moto G Power 5G (2023)
• OS Version: Android 14
Cocos Creator 3.8.8, java
Issue Description:
We have identified a critical issue where Playable Ads become unclosable. We have attached a screen recording to this report to demonstrate the exact behavior.
Detailed Behavior (as shown in the video):
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Unresponsive Close Button: Once the "Reward Granted" prompt appears, the UI "Close" button stops responding to touch.
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Navigation Logic Failure: Using the system back key triggers a confirmation dialog. If "Continue" is selected, the ad remains active, but then both the Close button and the Back key become completely unresponsive.
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Required Force-Quit: The user is trapped in the ad and must force-close the app to exit.
Test Environment:
• Device: Motorola Moto G Power 5G (2023)
• OS Version: Android 14
Cocos Creator 3.8.8, java
Issue Description:
We have identified a critical issue where Playable Ads become unclosable. We have attached a screen recording to this report to demonstrate the exact behavior.
Detailed Behavior (as shown in the video):
Unresponsive Close Button: Once the "Reward Granted" prompt appears, the UI "Close" button stops responding to touch.
Navigation Logic Failure: Using the system back key triggers a confirmation dialog. If "Continue" is selected, the ad remains active, but then both the Close button and the Back key become completely unresponsive.
Required Force-Quit: The user is trapped in the ad and must force-close the app to exit.