Skip to content

privacy.md

Latest commit

 

History

History
186 lines (171 loc) · 9.75 KB

privacy.md

File metadata and controls

186 lines (171 loc) · 9.75 KB
Raw
layout default
title Privacy Policy — DocRouter.AI
permalink /privacy/
description DocRouter.AI privacy policy — how we collect, use, and protect your data.

Privacy Policy

Effective date: January 1, 2025  ·  Analytiq Hub LLC

<section>
  <h2 class="text-2xl font-semibold text-gray-900 mb-3">1. Who We Are</h2>
  <p class="text-gray-600 leading-relaxed">
    DocRouter.AI is operated by <strong>Analytiq Hub LLC</strong>, a Massachusetts company that also does
    business as <strong>DocRouter AI</strong>. We provide an AI-powered document processing platform at
    <strong>docrouter.ai</strong> and <strong>app.docrouter.ai</strong>. Questions about this policy can be sent to
    <a href="mailto:andrei@docrouter.ai" class="text-blue-600 hover:text-blue-800">andrei@docrouter.ai</a>.
  </p>
</section>

<section>
  <h2 class="text-2xl font-semibold text-gray-900 mb-3">2. Information We Collect</h2>
  <div class="space-y-4 text-gray-600 leading-relaxed">
    <div>
      <h3 class="text-lg font-medium text-gray-800 mb-1">Information you provide</h3>
      <ul class="list-disc list-inside space-y-1">
        <li>Name and email address when you contact us or create an account</li>
        <li>Payment information processed by Stripe (we do not store card details)</li>
        <li>Documents you upload for processing</li>
        <li>Communications you send us</li>
      </ul>
    </div>
    <div>
      <h3 class="text-lg font-medium text-gray-800 mb-1">Information collected automatically</h3>
      <ul class="list-disc list-inside space-y-1">
        <li>Pages visited, time on site, and referral source (via Google Analytics)</li>
        <li>IP address, browser type, and device information</li>
        <li>Company and contact enrichment data (via Apollo.io website tracker)</li>
      </ul>
    </div>
  </div>
</section>

<section>
  <h2 class="text-2xl font-semibold text-gray-900 mb-3">3. How We Use Your Information</h2>
  <ul class="list-disc list-inside space-y-2 text-gray-600 leading-relaxed">
    <li>To provide and operate the DocRouter service</li>
    <li>To process documents you upload and return results to you</li>
    <li>To send transactional emails (receipts, account notices)</li>
    <li>To improve the website and product based on usage patterns</li>
    <li>To respond to sales inquiries and schedule demos</li>
    <li>To detect and prevent fraud or abuse</li>
  </ul>
  <p class="text-gray-600 leading-relaxed mt-4">
    We do not sell your personal data. We do not use your documents to train AI models.
  </p>
</section>

<section>
  <h2 class="text-2xl font-semibold text-gray-900 mb-3">4. Cookies</h2>
  <p class="text-gray-600 leading-relaxed">
    We use cookies and similar tracking technologies for analytics and site functionality.
    Specifically, Google Analytics sets cookies to measure traffic and engagement.
    You can disable cookies in your browser settings or opt out of Google Analytics at
    <a href="https://tools.google.com/dlpage/gaoptout" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800">tools.google.com/dlpage/gaoptout</a>.
  </p>
</section>

<section>
  <h2 class="text-2xl font-semibold text-gray-900 mb-3">5. Third-Party Services</h2>
  <p class="text-gray-600 leading-relaxed mb-4">We use the following third-party services, each governed by their own privacy policies:</p>
  <div class="overflow-x-auto">
    <table class="w-full text-sm text-gray-600 border-collapse">
      <thead>
        <tr class="bg-gray-100 text-left">
          <th class="px-4 py-2 font-medium text-gray-700 border border-gray-200">Service</th>
          <th class="px-4 py-2 font-medium text-gray-700 border border-gray-200">Purpose</th>
          <th class="px-4 py-2 font-medium text-gray-700 border border-gray-200">Privacy Policy</th>
        </tr>
      </thead>
      <tbody>
        <tr>
          <td class="px-4 py-2 border border-gray-200">Google Analytics</td>
          <td class="px-4 py-2 border border-gray-200">Website analytics</td>
          <td class="px-4 py-2 border border-gray-200"><a href="https://policies.google.com/privacy" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800">policies.google.com/privacy</a></td>
        </tr>
        <tr class="bg-gray-50">
          <td class="px-4 py-2 border border-gray-200">Apollo.io</td>
          <td class="px-4 py-2 border border-gray-200">Visitor identification</td>
          <td class="px-4 py-2 border border-gray-200"><a href="https://www.apollo.io/privacy-policy" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800">apollo.io/privacy-policy</a></td>
        </tr>
        <tr>
          <td class="px-4 py-2 border border-gray-200">Stripe</td>
          <td class="px-4 py-2 border border-gray-200">Payment processing</td>
          <td class="px-4 py-2 border border-gray-200"><a href="https://stripe.com/privacy" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800">stripe.com/privacy</a></td>
        </tr>
        <tr class="bg-gray-50">
          <td class="px-4 py-2 border border-gray-200">Calendly</td>
          <td class="px-4 py-2 border border-gray-200">Meeting scheduling</td>
          <td class="px-4 py-2 border border-gray-200"><a href="https://calendly.com/privacy" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800">calendly.com/privacy</a></td>
        </tr>
        <tr>
          <td class="px-4 py-2 border border-gray-200">Vimeo</td>
          <td class="px-4 py-2 border border-gray-200">Video hosting</td>
          <td class="px-4 py-2 border border-gray-200"><a href="https://vimeo.com/privacy" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800">vimeo.com/privacy</a></td>
        </tr>
      </tbody>
    </table>
  </div>
</section>

<section>
  <h2 class="text-2xl font-semibold text-gray-900 mb-3">6. Data Retention</h2>
  <p class="text-gray-600 leading-relaxed">
    We retain account data for as long as your account is active. Documents uploaded for
    processing are retained according to your account settings and plan. You may request
    deletion of your data at any time by emailing
    <a href="mailto:andrei@docrouter.ai" class="text-blue-600 hover:text-blue-800">andrei@docrouter.ai</a>.
  </p>
</section>

<section>
  <h2 class="text-2xl font-semibold text-gray-900 mb-3">7. Your Rights</h2>
  <p class="text-gray-600 leading-relaxed mb-3">
    Depending on your location, you may have the following rights regarding your personal data:
  </p>
  <ul class="list-disc list-inside space-y-2 text-gray-600 leading-relaxed">
    <li><strong>Access</strong> — request a copy of the data we hold about you</li>
    <li><strong>Correction</strong> — request correction of inaccurate data</li>
    <li><strong>Deletion</strong> — request deletion of your data ("right to be forgotten")</li>
    <li><strong>Portability</strong> — request your data in a machine-readable format</li>
    <li><strong>Opt-out</strong> — opt out of analytics tracking or marketing communications</li>
  </ul>
  <p class="text-gray-600 leading-relaxed mt-3">
    To exercise any of these rights, email
    <a href="mailto:andrei@docrouter.ai" class="text-blue-600 hover:text-blue-800">andrei@docrouter.ai</a>.
    We will respond within 30 days.
  </p>
</section>

<section>
  <h2 class="text-2xl font-semibold text-gray-900 mb-3">8. Security</h2>
  <p class="text-gray-600 leading-relaxed">
    We use industry-standard security measures including TLS encryption in transit and
    encryption at rest for stored documents. No method of transmission over the internet
    is 100% secure; we cannot guarantee absolute security but we take reasonable measures
    to protect your data.
  </p>
</section>

<section>
  <h2 class="text-2xl font-semibold text-gray-900 mb-3">9. Children's Privacy</h2>
  <p class="text-gray-600 leading-relaxed">
    DocRouter.AI is not directed at children under 13. We do not knowingly collect
    personal data from children. If you believe a child has provided us with personal
    data, please contact us and we will delete it.
  </p>
</section>

<section>
  <h2 class="text-2xl font-semibold text-gray-900 mb-3">10. Changes to This Policy</h2>
  <p class="text-gray-600 leading-relaxed">
    We may update this policy from time to time. We will post the updated policy on this
    page with a new effective date. For significant changes, we will notify account holders
    by email.
  </p>
</section>

<section>
  <h2 class="text-2xl font-semibold text-gray-900 mb-3">11. Contact</h2>
  <p class="text-gray-600 leading-relaxed">
    For privacy-related questions or requests:<br>
    <strong>Analytiq Hub LLC</strong> (DBA DocRouter AI)<br>
    Email: <a href="mailto:andrei@docrouter.ai" class="text-blue-600 hover:text-blue-800">andrei@docrouter.ai</a><br>
    Phone: <a href="tel:6172168509" class="text-blue-600 hover:text-blue-800">617.216.8509</a>
  </p>
</section>